Anniversary Coupons

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VPaulus
Slitherine
Slitherine
Posts: 8113
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Anniversary Coupons

Post by VPaulus » Thu Apr 11, 2019 9:26 am

mbpopolano24 wrote:
Wed Apr 10, 2019 11:07 pm
I don't think I ever got mine, and I checked the spam folder.... sad face....
I've checked your account and I see that you have redeemed the coupon codes, so this means that you've received the email and clicked on the link for redeeming the code
Please note that after you've received the email , you've 30 days to redeem the coupon code. After having redeemed the coupon, you've 30 days to use it.
As you account's anniversary date is on the 21st of July, you'll have to wait until then to receive another email, as those codes are not valid.

grabbysnatch
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 234
Joined: Fri Jan 14, 2011 4:04 pm

Re: Anniversary Coupons

Post by grabbysnatch » Sat Jun 08, 2019 7:45 pm

Hi, I wasn't aware you issued anniversary coupons and I have checked my anniversary date and it says 15/1/2016 and I received a coupon, but it seems like I haven't received any since. How do i get and use this voucher?
Thanks and keep up the great work.

VPaulus
Slitherine
Slitherine
Posts: 8113
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Anniversary Coupons

Post by VPaulus » Sun Jun 09, 2019 5:45 pm

Check the link below for on how to download your games from the Member's Area:
http://www.matrixgames.com/forums/tm.asp?m=4290024

U235
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 20
Joined: Thu Feb 25, 2016 1:31 am

Re: Anniversary Coupons

Post by U235 » Sun Oct 27, 2019 12:29 am

I got my coupon yesterday. I've been with Matrix since 2000, but my coupon is for 11 years. I'm not complaining though as it was for 44%. My cart was over $200 and this made it a lot more bearable. Thank you!

On an unrelated note, would it be possible to get a warning if you own a title before purchasing it again? I've bought a few of the Command Live DLC's twice now, thinking I didn't have them.

sgt.steinerbtinternet.com
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 20
Joined: Fri Sep 14, 2012 3:44 pm

Re: Anniversary Coupons

Post by sgt.steinerbtinternet.com » Wed Feb 12, 2020 1:32 pm

Hi Just got an email today saying I have received a coupon for being with you 7 years but when I click the link it states invalid for this user ?

Cheers

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15910
Joined: Thu Jun 12, 2014 6:44 pm

Re: Anniversary Coupons

Post by zakblood » Wed Feb 12, 2020 9:09 pm

contact support and they will help

demyansk
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 302
Joined: Sat Dec 11, 2010 12:03 am

Re: Anniversary Coupons

Post by demyansk » Fri Mar 20, 2020 8:36 pm

How do you find the date for when you will receive an anniversary coupon? I thought maybe a date was available?

demyansk
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 302
Joined: Sat Dec 11, 2010 12:03 am

Re: Anniversary Coupons

Post by demyansk » Sun May 24, 2020 10:23 am

Looks like a spammer.

FroBodine
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 526
Joined: Sun Jun 29, 2008 4:16 am
Location: California, USA

Re: Anniversary Coupons

Post by FroBodine » Fri Jun 05, 2020 1:57 am

Why do our anniversary coupons expire in 30 days? That is just silly. They should remain available until there is a game I want to buy.

Please drop the 30 day time limit.

athineos
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 88
Joined: Thu Dec 29, 2016 7:00 pm

Re: Anniversary Coupons

Post by athineos » Fri Jun 05, 2020 11:16 pm

FroBodine wrote:
Fri Jun 05, 2020 1:57 am
Why do our anniversary coupons expire in 30 days? That is just silly. They should remain available until there is a game I want to buy.

Please drop the 30 day time limit.
I concur!

Claspa
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Sat Jul 05, 2014 1:10 am

Re: Anniversary Coupons

Post by Claspa » Sun Jun 07, 2020 1:52 pm

The day before yesterday I had my fifth anniversary, but I did not receive any mail and on the "my page" section there is no code.
Is there a limit to these codes?
I was looking forward to use it for the newest FoG II dlc.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15910
Joined: Thu Jun 12, 2014 6:44 pm

Re: Anniversary Coupons

Post by zakblood » Sun Jun 07, 2020 2:24 pm

as it's been wrote many many times before, check the email in your mypage and also your email spam folder, as when the date goes, the email is always sent

Claspa
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Sat Jul 05, 2014 1:10 am

Re: Anniversary Coupons

Post by Claspa » Sun Jun 07, 2020 5:14 pm

zakblood wrote:
Sun Jun 07, 2020 2:24 pm
as it's been wrote many many times before, check the email in your mypage and also your email spam folder, as when the date goes, the email is always sent
as I wrote before I checked my email, which also includes the spam folder, I have not gotten it.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15910
Joined: Thu Jun 12, 2014 6:44 pm

Re: Anniversary Coupons

Post by zakblood » Sun Jun 07, 2020 6:02 pm

then is it to a old email you no longer use? apart from that, support is the only other option for a answer i'm sorry to say

boudi
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 23
Joined: Sun Jan 13, 2013 2:27 pm

Re: Anniversary Coupons

Post by boudi » Mon Jul 13, 2020 2:36 pm

FroBodine wrote:
Fri Jun 05, 2020 1:57 am
Why do our anniversary coupons expire in 30 days? That is just silly. They should remain available until there is a game I want to buy.

Please drop the 30 day time limit.
I support this idea. I have not less than 4 anniversary coupons in my account that are out to date. If there is no game i want to buy when I receive a coupon where is the benefit ?

FroBodine
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 526
Joined: Sun Jun 29, 2008 4:16 am
Location: California, USA

Re: Anniversary Coupons

Post by FroBodine » Thu Aug 06, 2020 8:04 pm

I guess Slitherine has no interest in this idea of letting our anniversary coupons remain active until we use them. 30 days is just almost worthless.

Thanks for the anniversary coupons, Slitherine. It's a great idea, but very poor execution.

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