Program will not launch

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mikeg99
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Program will not launch

Post by mikeg99 » Tue Jun 30, 2020 1:38 pm

I have not been able to get Gladius to run since I have bought it. It fails upon launch telling me that it cannot detect a Vuklan support device. However, my graphics card, NVIDIA GeForce GTX 1660Ti with Max Q Design is a Vulkan supported device. I have the latest drivers which includes Vulkcan drivers/support and I have been able to run other games that require Vulkan drivers.

Any suggestions?

Thanks.
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Last edited by mikeg99 on Tue Jun 30, 2020 6:11 pm, edited 1 time in total.

zakblood
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Re: Program will not launch

Post by zakblood » Tue Jun 30, 2020 2:06 pm

viewtopic.php?f=523&t=86743

sorry for this, can you provide the information asked in the sticky thanks
How to get a DirectX Diagnostic file:

1. click on "START" 2. click "run" 3. type in "dxdiag" and click "OK" 4. check through the tabs and perform all tests 5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just zip the file then attach it to your post as it's a Txt file which is then not permitted to attach to the forum, where as a zip file is.

mikeg99
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Re: Program will not launch

Post by mikeg99 » Tue Jun 30, 2020 6:11 pm

I added the zip file.

zakblood
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Re: Program will not launch

Post by zakblood » Tue Jun 30, 2020 6:30 pm

Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)

Processor: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx (8 CPUs), ~2.3GHz
Memory: 16384MB RAM

Card name: AMD Radeon(TM) RX Vega 10 Graphics
Display Memory: 8208 MB
Dedicated Memory: 112 MB
Shared Memory: 8095 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: NCP0036
Native Mode: 1920 x 1080(p) (119.999Hz)
Hybrid Graphics GPU: Integrated
Driver Date/Size: 7/9/2019

Card name: NVIDIA GeForce GTX 1660 Ti with Max-Q Design
Display Memory: 14086 MB
Dedicated Memory: 5991 MB
Shared Memory: 8095 MB
Driver Date/Size: 6/20/2020

you need to tell the game which of the 2 GPU's to use, as one won't work but the other will, this isn't a fault of the game to select the right one, but a fault with almost every dual GPU laptop that's ever been made

Code: Select all

https://pureinfotech.com/set-gpu-app-windows-10/
the link explains how to set the game to use the correct one, and only needs to be done, once per that your having any issues with, good luck

mikeg99
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Re: Program will not launch

Post by mikeg99 » Tue Jun 30, 2020 7:02 pm

I appreciate the quick response. I find it strange that out of the 100 games I own, that only this one cannot find the correct GPU.

So I dug around and finally found the Gladius.exe file. I went into the display settings for the file and chose high performance (and confirmed that was the nvidia card). I get the same error message. It cannot find a Vulkan detected device.

zakblood
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Re: Program will not launch

Post by zakblood » Tue Jun 30, 2020 7:38 pm

you have 2 nvidia cards, you need to pick the one with the most onboard memory, as the onboard chipset version as shown doesn't have the ram for the game to work, so won't work either when chosen / selected

Card name: NVIDIA GeForce GTX 1660 Ti with Max-Q Design

is the correct one

mikeg99
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Re: Program will not launch

Post by mikeg99 » Tue Jun 30, 2020 7:43 pm

High Performance is the 1660i card. Same error message.

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