Search found 227 matches
- Sun Dec 18, 2022 6:46 pm
- Forum: Panzer Corps 2: Tech Support
- Topic: Game crashes with the error after update Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address
- Replies: 2
- Views: 1618
Re: Game crashes with the error after update Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address
I'm sorry you are having problems with this. Please open the folder where you've installed the game. Locate and select a file named "Launcher.exe”. Press the right mouse button and select "Properties". Click on the "Compatibility" tab. Tick the option "Run this program ...
- Fri Aug 07, 2020 4:53 pm
- Forum: Panzer Corps 2
- Topic: Losing the entire game due to missing by one or two turns is garbage.
- Replies: 47
- Views: 7487
Re: Losing the entire game due to missing by one or two turns is garbage.
Hello All, Superman81906 has been given a temporary ban due to ignoring his warning and arguing with staff. To all users, please treat each other with respect: debating a difference in opinion is fine, but using insults is not allowed at all. We are monitoring threads, and please treat others the wa...
- Wed May 06, 2020 11:09 am
- Forum: Panzer Corps 2
- Topic: Sorry about this, but....
- Replies: 26
- Views: 4193
Re: Sorry about this, but....
Hello Guys, ManniW, sorry, but we have no issue at all with constructive criticism, and indeed that is useful for helping to improve the games. But your comment did not offer this. It was directly insulting other users while not justifying your reasoning of why with details. Such a comment is trolli...
- Mon Apr 27, 2020 12:39 pm
- Forum: News & Announcements
- Topic: The Motherland calls! Order of Battle: Red Steel is out!
- Replies: 5
- Views: 5539
Re: The Motherland calls! Order of Battle: Red Steel is out!
Hello Rchev, Sorry, but note your issue with the install is not a bug or an issue we can fix at all, but instead a lack of understanding. The .exe files are for PC installs only, and you should not be using these on Mac. Instead Mac users need to update their game then unlock the campaign by enterin...
- Mon Nov 25, 2019 12:46 pm
- Forum: Online Ordering & Support
- Topic: The shipping address you used is wrong!!!
- Replies: 3
- Views: 1451
Re: The shipping address you used is wrong!!!
Hello Jassiey, I have been replying to your emails but in case these still aren't received I thought it best to reply to this thread. I have also edited your thread to remove your personal information and the order number. But we did get your earlier emails and asked the production team to confirm t...
- Thu Aug 15, 2019 12:03 pm
- Forum: News & Announcements
- Topic: Slitherine & Matrix Games get new Websites!
- Replies: 72
- Views: 19338
Re: Slitherine & Matrix Games get new Websites!
Hello dbeves, Let me expand on what Paulo said. The Anniversary Coupons have never been linked to the Member's Area. These are stored in the Unified Login account, so when you are logged in there should be a "Hello <Your Username>!" button in the top right. If you click this you will be br...
- Thu Aug 08, 2019 2:17 pm
- Forum: Commander - The Great War
- Topic: Cheaters
- Replies: 12
- Views: 5025
Re: Cheaters
For now, he has been blocked from PBEM for the game. Hopefully he will therefore contact us about this to ask why and we can inform him. This may not be intentional to cheat, as e.g. he may be using a mod, and forgetting to or not being aware he has to disable this for normal PBEM, but we will see w...
- Wed Aug 07, 2019 3:00 pm
- Forum: Commander - The Great War
- Topic: Cheaters
- Replies: 12
- Views: 5025
Re: Cheaters
Hello Operating,
Sorry, but it is "Wuyinghai" who we've taken the action against. ONPP and MrDozer only reported the issue to us
Sorry, but it is "Wuyinghai" who we've taken the action against. ONPP and MrDozer only reported the issue to us
- Tue Aug 06, 2019 4:56 pm
- Forum: Commander - The Great War
- Topic: Cheaters
- Replies: 12
- Views: 5025
Re: Cheaters
Hello All,
We have taken action against the account for now and asked he contact us, so we will continue to review this.
We have taken action against the account for now and asked he contact us, so we will continue to review this.
- Tue Jul 09, 2019 9:28 am
- Forum: Panzer Corps : Tech Support
- Topic: Unable to play all DLC I bought for my ipad
- Replies: 4
- Views: 1413
Re: Unable to play all DLC I bought for my ipad
Hello FroBodline,
Thank you for confirming that. And when you go to click on the campaigns in the scenario selection screen this is not allowing access to this?
Thank you for confirming that. And when you go to click on the campaigns in the scenario selection screen this is not allowing access to this?
- Fri Jul 05, 2019 9:32 am
- Forum: Panzer Corps : Tech Support
- Topic: Unable to play all DLC I bought for my ipad
- Replies: 4
- Views: 1413
Re: Unable to play all DLC I bought for my ipad
Hello Jeff, I'm sorry you are having problems with this. Sorry, but there are two versions of the game: the Lite version (which doesn't include anything in the game) and the Paid version (which includes the base Wehrmacht game in the purchase). So when you first bought this did you get the Paid vers...
- Fri Jul 05, 2019 9:28 am
- Forum: Field of Glory II: Tech Support
- Topic: Uninstall/Reinstall issue with last update
- Replies: 8
- Views: 1903
Re: Uninstall/Reinstall issue with last update
Hello Mac, I'm sorry you are having problems with this. Sorry, but it does sound like you are doing this correctly, but you may be using the wrong key or not entering this correctly. Can you email us at support@slitherine.co.uk where we can assist with this, and when you do can you provide a screens...
- Thu Jun 13, 2019 3:54 pm
- Forum: Panzer Corps : Tech Support
- Topic: Panzer Corps won't install on XP
- Replies: 27
- Views: 7616
Re: Panzer Corps won't install on XP
Hello Pak75, Sorry, but if you are not happy with the support, but note that most users have no issues at all with installing or running the games. However I cannot stress the following to you enough: your version of Windows is, for lack of a politer phrase, horrendously outdated, and, again frankly...
- Tue Mar 26, 2019 5:54 pm
- Forum: Battle Academy : Tech Support
- Topic: Purchase everything not working
- Replies: 11
- Views: 3377
Re: Purchase everything not working
Sorry for the belated reply on this, but we needed to test these on our older iPads, which also needed to be charged as they have not been used in a long time, so this took longer to check than usual. However as the App is 32-bit, and therefore not compatible with iOS 11 or newer, then as part of re...
- Wed Mar 13, 2019 4:42 pm
- Forum: Battle Academy : Tech Support
- Topic: Purchase everything not working
- Replies: 11
- Views: 3377
Re: Purchase everything not working
It may then be that the previous purchases are locking you from purchasing the Mega Pack, so have you tried purchasing the missing 3 DLCs separately and does this work?
Battle Academy should not be working like this, but this may be what is preventing this from working as normal
Battle Academy should not be working like this, but this may be what is preventing this from working as normal
- Mon Mar 11, 2019 10:42 am
- Forum: Battle Academy : Tech Support
- Topic: Purchase everything not working
- Replies: 11
- Views: 3377
Re: Purchase everything not working
Hello TankerOne, I'm sorry you are having problems with this. Did you purchase any of the individual DLCs separately? Also, have you tried restarting your device and can you otherwise access iTunes without issue on the device and connection? The store itself is built within the game, but all payment...
- Mon Dec 17, 2018 12:31 pm
- Forum: Field of Glory II
- Topic: and I'm out......
- Replies: 5
- Views: 1870
Re: and I'm out......
Hello Tim, I'm sorry you are having problems with this. However can I clarify some things on this? Was it that your friend/relative placed the orders for you and gave you the keys? Then was this ordered via Steam or as a standalone? Also, was this registered to your Steam account or were you using y...
- Wed Nov 28, 2018 11:48 am
- Forum: Field of Glory II
- Topic: Game folder is non-existent?
- Replies: 38
- Views: 6373
Re: Game folder is non-existent?
Hello sIg3b,
The default AV for Windows 10 is Windows Defender, so have you tried temporarily disabling this and then trying to connect to the PBEM server? If not, please can you try this.
The default AV for Windows 10 is Windows Defender, so have you tried temporarily disabling this and then trying to connect to the PBEM server? If not, please can you try this.
- Mon Oct 08, 2018 5:05 pm
- Forum: Field of Glory II: Tech Support
- Topic: Fog2 Unable to login to Multiplayer after password reset
- Replies: 6
- Views: 1592
Re: Fog2 Unable to login to Multiplayer after password reset
Hello skc, I'm sorry you are having problems with this, but we do not offer a 24/7 service. We endeavour to reply to all messages within a 24 hour/working day timescale. Please note that you have received a reply to the ticket you sent on Saturday night on the Sunday. You also then contacted us via ...
- Fri Sep 07, 2018 9:31 am
- Forum: Aggressors: Tech Support
- Topic: Aggressors - Unable to Install Game (Sep 6, 2018)
- Replies: 8
- Views: 3496
Re: Aggressors - Unable to Install Game (Sep 6, 2018)
Hello Kool_Kat, I'm glad you got this working. Yes, normally issues with installations are due to interference from third party programs, with anti-virus/anti-malware software being the usual culprit. We also usually recommend installing this in Windows Safe Mode if you are having install issues, as...