Question on serials with new downloads of installer file

Moderator: Slitherine Core

Post Reply
MrsWargamer
1st Lieutenant - Grenadier
1st Lieutenant - Grenadier
Posts: 781
Joined: Thu Apr 03, 2008 3:17 pm
Location: Canada

Question on serials with new downloads of installer file

Post by MrsWargamer » Tue Aug 02, 2016 12:50 pm

Just a question regarding the registration of any new serials after being given a new download of the installation file.

I required a new installer file for my Battle Academy game. Should I register the new serial? Or leave the original serial in place.

Oh and kudos for the speed that support was able to generate in sending me the new file. Thank you.
I CAN be reached
email me at sukunai.ni.yori@hotmail.com

VPaulus
Slitherine
Slitherine
Posts: 7980
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Question on serials with new downloads of installer file

Post by VPaulus » Tue Aug 02, 2016 1:57 pm

The serial number should be the same, so you don't need to register it again.

MrsWargamer
1st Lieutenant - Grenadier
1st Lieutenant - Grenadier
Posts: 781
Joined: Thu Apr 03, 2008 3:17 pm
Location: Canada

Re: Question on serials with new downloads of installer file

Post by MrsWargamer » Tue Aug 02, 2016 6:42 pm

That's just it my new file has a new serial. So I have left it alone till I find out a definitive statement.
I CAN be reached
email me at sukunai.ni.yori@hotmail.com

VPaulus
Slitherine
Slitherine
Posts: 7980
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Question on serials with new downloads of installer file

Post by VPaulus » Tue Aug 02, 2016 8:38 pm

MrsWargamer wrote:That's just it my new file has a new serial. So I have left it alone till I find out a definitive statement.
I have just checked and you bought BA twice (in 2010 and once again in 2013). The link and the serial number we have sent yesterday, refers to the 2013 order.
So you can register your second BA serial.

MrsWargamer
1st Lieutenant - Grenadier
1st Lieutenant - Grenadier
Posts: 781
Joined: Thu Apr 03, 2008 3:17 pm
Location: Canada

Re: Question on serials with new downloads of installer file

Post by MrsWargamer » Wed Aug 03, 2016 11:09 am

Hmm not sure how this would change things. But I bought the 2013 file for a friend who clearly has not registered it.

I will leave things alone while you ponder what to do.
I CAN be reached
email me at sukunai.ni.yori@hotmail.com

VPaulus
Slitherine
Slitherine
Posts: 7980
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Question on serials with new downloads of installer file

Post by VPaulus » Wed Aug 03, 2016 2:41 pm

He might have registered the game in his account, but we usually provide the download links from Bluesnap. The Bluesnap order is in your name and email address, not in your friend's name.
So we sent the email with the download link to the original owner.
I suggest you not to register that serial number, use your serial number (the older one) to install the game.

MrsWargamer
1st Lieutenant - Grenadier
1st Lieutenant - Grenadier
Posts: 781
Joined: Thu Apr 03, 2008 3:17 pm
Location: Canada

Re: Question on serials with new downloads of installer file

Post by MrsWargamer » Wed Aug 03, 2016 8:57 pm

ok
I CAN be reached
email me at sukunai.ni.yori@hotmail.com

Post Reply

Return to “General Discussion”