New Ticket ? Pride of Nations 2

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ETF
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Fri Jul 10, 2015 12:37 pm

New Ticket ? Pride of Nations 2

Post by ETF » Mon Aug 26, 2019 7:06 pm

How does one send in a ticket?? every time I try to submit one I get an error 404 page not found.

Trying to submit a crash log for Pride of Nations 2 - I figured after 5 years and 3 new machines I should figure out what is causing all the errors. Only AGEOD game I have that doesn't work for some reason :)

Here is my log....anyone see anything weird......Just in case it is faster than the help desk :)



2:49:29 PM (Reporting) User: mcgre Computer: DESKTOP-ICLD7I7
2:49:29 PM (Reporting) Loading general settings
2:49:29 PM (Reporting) USettings.LoadSettings 820 settings loaded, out of 8 settings files.
2:49:29 PM (Reporting) Loading Localized Strings
2:49:32 PM (Reporting) System local strings loaded from D:\SteamLibrary\steamapps\common\Pride of Nations\VGN\Settings\LocalStrings__AGE.csv
2:49:32 PM (Reporting) Loading Display Options
2:49:32 PM (Reporting) Entering DirectX Initializations
2:49:32 PM (Reporting) LocalStrings & Settings 2691 ms
2:49:32 PM (Reporting) Cursors 25 ms
2:49:32 PM (Reporting) Fonts 0 ms
2:49:32 PM (Reporting) TTerrainDefs.Create 114 Terrains definitions loaded, out of 57 terrains files.
2:49:32 PM (Reporting) Terrains Definitions 133 ms
2:49:32 PM (Reporting) Areas Loading 444 ms
2:49:32 PM (Reporting) Areas & Theaters 579 ms
2:49:32 PM (Reporting) Particles I 0 ms
2:49:32 PM (Reporting) TAbiDefs.Create 493 Abilities loaded, out of 493 abilities files.
2:49:32 PM (Reporting) Units Abilities 66 ms
2:49:33 PM (Reporting) TStrucDefs.LoadFromFile 165 StrucDef loaded, out of 165 StrucDef files.
2:49:33 PM (Reporting) Structures 87 ms
2:49:33 PM (Reporting) TFactionDefs.LoadFromFile 265 FactionDef loaded, out of 265 FactionDef files.
2:49:33 PM (Reporting) Factions 74 ms
2:49:33 PM (Reporting) Application.Initialize OK
2:49:33 PM (Reporting) TSplash.Create OK
2:49:33 PM (Reporting) TSplash.Show OK
2:49:33 PM (Reporting) TSplash.Repaint OK
2:49:33 PM (Reporting) Starting Media Librarian
2:49:33 PM (Reporting) TAgeAudio Initializing Audio Engine
2:49:33 PM (Reporting) TMediaLibrarian.InitializeSounds 241 sounds loaded.
2:49:33 PM (Reporting) TMediaLibrarian.InitializeMusics 143 Musics loaded.
2:49:33 PM (Reporting) TMediaLibrarian.InitializeVoices 5 Voice Languages loaded.
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_navalbattle1898 , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_navaldefeat1898 , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_spanishvictory1898 , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_gbr_newtradesiam1855 , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_ger_bismarck1862 , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: miniflag_ann , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: factionpickhl_as8 , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: factionpickhl_auh , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior10_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior1_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior2_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior3_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior4_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior5_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior6_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior7_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior8_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior9_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior10_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior10_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior10_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior10_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior1_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior1_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior1_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior1_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior2_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior2_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior2_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior2_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior3_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior3_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior3_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior3_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior4_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior4_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior4_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior4_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior5_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior5_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior5_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior5_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior6_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior6_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior6_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior6_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior7_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior7_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior7_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior7_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior8_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior8_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior8_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior8_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior9_lg , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior9_map , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior9_md , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: popbehavior9_sm , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: ruler_csa_lg_alexanderstephens , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: ruler_csa_lg_jeffersondavis , ExImage ignored
2:49:33 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: unit_cmn_fortressbatteries , ExImage ignored
2:49:34 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: unit_cmn_diplomat , ExImage ignored
2:49:34 PM (Reporting) TMediaLibrarian.Create Finished loading images in 0.484 seconds Memory usage: 91988 kb
2:49:34 PM (Reporting) Media Librarian 1006 ms
2:49:34 PM (Reporting) TParticlesDef.Create 4 particles definitions loaded, out of 4 particles files.
2:49:34 PM (Reporting) Particles II 0 ms
2:49:34 PM (Reporting) TDoodadDefs.Create 6 doodads definitions loaded, out of 6 files.
2:49:34 PM (Reporting) Doodads 0 ms
2:49:35 PM (Reporting) TListRegionDefs.Create 2869 Regions definitions loaded. PolyCount: 77752 TriangleCount: 71999 AdjacencyCount: 76133 JumpLinkCount: 4322
2:49:35 PM (Reporting) Regions Loading 1894 ms
2:49:36 PM (Reporting) Regions(Area) Loading 2 ms
2:49:36 PM (Reporting) Regions & the Map 2054 ms
2:49:36 PM (Reporting) TListButtons.Create 70 buttons definitions loaded, from 29 frontend files.
2:49:36 PM (Reporting) Buttons 5 ms
2:49:36 PM (Reporting) TAgeDxComponentList.Create 32 frontend definitions loaded, from 32 frontend files.
2:49:36 PM (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: ledger_back
2:49:36 PM (Reporting) TFrontEnd.Create 29 frontend definitions loaded, from 73 frontend files.
2:49:36 PM (Reporting) Frontends Initializations 492 ms
2:49:36 PM (Reporting) Starting Game World
2:49:36 PM (Reporting) TMerchandises.LoadFromFile 54 Merchandises loaded, from 54 Merchandises files.
2:49:43 PM (Reporting) TModels.Create 11737 (Cached) Models loaded in 7336 ms
2:49:44 PM (Reporting) TListUnitDefs.Create 10836 (Cached) Units loaded in 1022 ms
2:49:44 PM (Reporting) TWeather.Create 21 Weathers patterns loaded, from 21 files.
2:49:44 PM (Reporting) TEthnics.LoadFromFile 130 Ethnics loaded, from 130 Ethnics files.
2:49:44 PM (Reporting) TReligions.LoadFromFile 13 Religions loaded, from 13 Religions files.
2:49:45 PM (Reporting) TResearchDefs.LoadFromFile 416 Research loaded from 416 Research files, in 81 ms
2:49:45 PM (Reporting) TDiplomacyDefList.LoadFromFile 83 Diplomatic Options loaded from 83 Diplomacy Definition files.
2:49:45 PM (Reporting) TRulerDefList.LoadFromFile 1848 Rulers loaded from 1848 Ruler Definition files in 267 ms
2:49:45 PM (Reporting) TAgendaDefs.LoadFromFile 37 AI Agendas loaded from 37 AI Agendas files.
2:49:45 PM (Reporting) TMapAleaDefs.LoadFromFile 0 TMapAleaDef loaded, from 0 files.
2:49:45 PM (Reporting) TAIAgentDefs.LoadFromFile 0 AIAgentDefs loaded, from 0 aia files.
2:49:45 PM (Reporting) TFactionMods.LoadFromFile 472 Faction Modifiers loaded, from 472 files, in 45 ms
2:49:45 PM (Reporting) TFacAttribDefs.LoadFromFile 45 Faction Atttributes loaded from 45 Attributes Definition files.
2:49:45 PM (Reporting) TFacAttribsOverride.LoadFromFile 4 F.A. Overrides loaded from 4 Attributes Definition files.
2:49:45 PM (Reporting) TRgnDecisionDefs.LoadFromFile 54 Region Decisions loaded, from 54 Decisions files.
2:49:45 PM (Reporting) TBattlePlanDefs.LoadFromFile 0 Battle plans loaded, from 0 files.
2:49:47 PM (Reporting) Game World & attached DBs 2263 ms
2:49:47 PM (Reporting) Starting Data Parser
2:49:47 PM (Reporting) Data Parser 12 ms
2:47:10 PM (Reporting) Max Texture size: 16384 x 16384
2:47:10 PM (Reporting) Starting Renderer
2:47:10 PM (Reporting) Rendering Engine 0 ms
2:47:10 PM (Reporting) Starting Game ...
2:47:10 PM (Reporting) Global Load Time: 18851 ms
2:47:10 PM (Reporting) TMain, CreateForm OK
2:47:10 PM (Reporting) Application.Run Starting app...
2:47:10 PM (Reporting) Game Engine version: PON 1.04.5 June 19th, 2017
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file
2:47:10 PM [Critical ] UAgeZip.ExtractFromZip None or more than one extracted file

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15417
Joined: Thu Jun 12, 2014 6:44 pm

Re: New Ticket ? Pride of Nations 2

Post by zakblood » Mon Aug 26, 2019 7:11 pm

welcome to the forum, game works perfectly well when installed and run correct, even on the most modern of hardware and operating systems, those with issue so far have either installed and run incorrectly or have something else in there system running in the background which stops the game from running or working correctly

https://www.matrixgames.com/forums/tm.asp?m=4079248

ETF
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Fri Jul 10, 2015 12:37 pm

Re: New Ticket ? Pride of Nations 2

Post by ETF » Mon Aug 26, 2019 10:25 pm

Ok, will keep trying......strange all my other AGEOD games work fine. Brand new I9 machine. You would think the STEAM version is compatible with Windows 10. Is there a link for a ticket. I am already running it via Admin. Thanks sir.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15417
Joined: Thu Jun 12, 2014 6:44 pm

Re: New Ticket ? Pride of Nations 2

Post by zakblood » Tue Aug 27, 2019 5:14 am

installed as admin and run as admin and install all the pre requisites the game need, and then yes it works fine on windows 10

https://www.matrixgames.com/forums/tm.asp?m=4491486

https://www.matrixgames.com/forums/tm.asp?m=4454024

also some games need items that come with windows 10 turning on, as by default there off

and also other things turning off, which come by default turned on.

VPaulus
Slitherine
Slitherine
Posts: 7979
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: New Ticket ? Pride of Nations 2

Post by VPaulus » Wed Aug 28, 2019 9:20 am

You can also contact support[at]slitherine.co.uk to open a ticket.

SirGarnet
Brigadier-General - Elite Grenadier
Brigadier-General - Elite Grenadier
Posts: 2184
Joined: Fri Apr 18, 2008 10:13 am

Re: New Ticket ? Pride of Nations 2

Post by SirGarnet » Fri Aug 30, 2019 4:23 am

PON is great game that would shine with polish. Is it in prospect?

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