No confirmation email

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petrus58
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 23
Joined: Sun Oct 18, 2009 9:17 pm
Location: Nottingham, UK

No confirmation email

Post by petrus58 » Wed Apr 21, 2010 7:46 pm

Hi, I purchased SOA last night but haven't yet received a confirmation email, nor, so far, I have I received an email to enable download. Help please!

edit - got it fixed.

highpocrisy
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 17
Joined: Mon Mar 08, 2010 10:15 pm

same here

Post by highpocrisy » Thu Apr 22, 2010 2:17 am

I ordered storm of arrows since the site said its
out today, it took my order and accepted the payment(with no pre order
discount) but then i just got a transaction number and it said payment
succesfull..but i got no download link or serial on either the page or
email..

whats up with that?
by the way i cant get into SOA in the army genarator either..
any help would be appreciated

pipfromslitherine
Site Admin
Site Admin
Posts: 8951
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine » Thu Apr 22, 2010 2:43 am

If the email has been filtered for some reason, you can use http://www.findmyorder.com/ to get all the details needed to download, I believe.

Cheers

Pip

highpocrisy
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 17
Joined: Mon Mar 08, 2010 10:15 pm

Post by highpocrisy » Thu Apr 22, 2010 4:03 am

i dint get an order number,only a trnsaction number and that wont work in the order locator

Dear Nick Wrzos,

Thank you for shopping with Slitherine's on-line shop!

We have received your order for following product(s):

Product name Quantity
Field of Glory - Storm of Arrows Digital Version 1
Please keep following order information for your records:

Order unique ID: 468
Order time: 21-04-2010 11:52

We are processing your order right now and will notify you as soon as the order is fulfilled.

Best regards,

Slitherine Software UK Ltd.

Thank you
Your transaction has been processed by RBS WorldPay, on behalf of Slitherine Software UK Ltd.

Transaction details:
Transaction for the value of: USD 38.40
Description: 1-soa_pc
From: Slitherine Software UK Ltd
Merchant's cart ID: SS_468
Authorisation Date/Time: 21/Apr/2010 23:52:10
RBS WorldPay's transaction ID: 1079282177
This is not a tax receipt.

IainMcNeil
Site Admin
Site Admin
Posts: 13498
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil » Thu Apr 22, 2010 8:53 am

As I have replied in the other 3 places you posted this, you have ordered a boxed copy which will be dispatched as soon as it arrives from the factory. You did not order a digital download.

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