Matrix login not working

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deeter
Lieutenant Colonel - Elite Panther D
Lieutenant Colonel - Elite Panther D
Posts: 1346
Joined: Sat Sep 06, 2008 8:52 pm

Matrix login not working

Post by deeter » Mon Dec 14, 2015 4:56 pm

I can log in here just fine, but not at the Matrix site. Support gave me a new password that did not work either. I need that because I can't update a beta I am testing nor post a problem I'm having with a game I just downloaded. Support stopped responding to me. Any help out there?

Deeter

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15406
Joined: Thu Jun 12, 2014 6:44 pm

Re: Matrix login not working

Post by zakblood » Mon Dec 14, 2015 5:13 pm

ftp site works and beta version is 100% working and tested, just downloaded it again my self, try a different browser, i used Chrome but also tried Edge in windows 10, both work with user name and password given, good luck

VPaulus
Slitherine
Slitherine
Posts: 7978
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Matrix login not working

Post by VPaulus » Tue Dec 15, 2015 10:03 am

Have you open a Matrix tech support ticket or a Slitherine ticket?
If your account at Matrix is registred under an old email you won't receive our return messages.
If that's the case please contact us at support[at]slitherine.co.uk.

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