Pandora: First Contact has officially been released! :D

4X strategy game from Proxy Studios

Moderators: Pandora Moderators, Slitherine Core

ElegantCaveman
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 72
Joined: Mon Jul 01, 2013 6:13 pm

Pandora: First Contact has officially been released! :D

Post by ElegantCaveman » Thu Nov 14, 2013 3:30 pm

Purchase links are live on Slitherine's store!
Last edited by ElegantCaveman on Fri Nov 15, 2013 2:18 pm, edited 1 time in total.

Xiol
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Mon Mar 25, 2013 10:48 am

Re: Pandora: First Contact has officially been released! :D

Post by Xiol » Thu Nov 14, 2013 5:32 pm

It seems that a purchase will only buy the game for one platform.

I use Windows, Linux and OSX regularly and I'd like to play it on whichever device I'm using. Do I have to buy the game three times in order to be able to do this?

Longasc
Lieutenant Colonel - Panther D
Lieutenant Colonel - Panther D
Posts: 1248
Joined: Sat Jul 16, 2011 6:38 pm

Re: Pandora: First Contact has officially been released! :D

Post by Longasc » Thu Nov 14, 2013 5:37 pm

I hope you get an answer soon, Xiol. It's a very good game, I hope you can get it for all three devices.

IainMcNeil
Site Admin
Site Admin
Posts: 13550
Joined: Fri Apr 01, 2005 10:19 am

Re: Pandora: First Contact has officially been released! :D

Post by IainMcNeil » Thu Nov 14, 2013 5:44 pm

At the moment we only have a system for delivering one file per purchase. We're investigating with our payment provider if that can be increased but its not possible right now unfortunately.

If there is demand we can add a way to convert to a new platform for a small fee - say $5, and we provide the download link without a new serial. It's quite a bit of work to set up but we're happy to do it if people think it would be useful.

Xiol
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Mon Mar 25, 2013 10:48 am

Re: Pandora: First Contact has officially been released! :D

Post by Xiol » Thu Nov 14, 2013 5:46 pm

That's not great. It really puts me off buying the game as I can't play on my laptop (OSX) and desktop (Windows), depending on if I want to laze around on the couch or not.

You should really offer something equivalent to Steam Play - one purchase, access to the game on all platforms.

IainMcNeil
Site Admin
Site Admin
Posts: 13550
Joined: Fri Apr 01, 2005 10:19 am

Re: Pandora: First Contact has officially been released! :D

Post by IainMcNeil » Thu Nov 14, 2013 5:47 pm

It is something we've been reviewing for some time but there is no obvious solution unfortunately.

jdmillard
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 373
Joined: Fri Jul 26, 2013 7:20 pm

Re: Pandora: First Contact has officially been released! :D

Post by jdmillard » Thu Nov 14, 2013 5:49 pm

IainMcNeil wrote:At the moment we only have a system for delivering one file per purchase. We're investigating with our payment provider if that can be increased but its not possible right now unfortunately.

If there is demand we can add a way to convert to a new platform for a small fee - say $5, and we provide the download link without a new serial. It's quite a bit of work to set up but we're happy to do it if people think it would be useful.
I prefer the first option.

I think switching between platforms would just be a headache for both you guys and the customers.

I'll likely wait a bit before purchasing to see how this plays out.

jdmillard
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 373
Joined: Fri Jul 26, 2013 7:20 pm

Re: Pandora: First Contact has officially been released! :D

Post by jdmillard » Thu Nov 14, 2013 6:12 pm

IainMcNeil wrote:At the moment we only have a system for delivering one file per purchase.
In the Beta forum I think it was suggested that the 3 install folders (one for each OS) be compressed into 1 larger zipped folder. This might create other problems being so big, but has it been discussed?

IainMcNeil
Site Admin
Site Admin
Posts: 13550
Joined: Fri Apr 01, 2005 10:19 am

Re: Pandora: First Contact has officially been released! :D

Post by IainMcNeil » Thu Nov 14, 2013 6:18 pm

In the past we've only had about a dozen requests for this across all the multi format games so its not something that was ever prioritized. If enough people see it as an issue we can look in to it but it does require significant work to make any changes to the site so we need to know the time is not better spent elsewhere on features more in demand.

OnTheContrary
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 33
Joined: Thu May 27, 2010 10:24 am

Re: Pandora: First Contact has officially been released! :D

Post by OnTheContrary » Thu Nov 14, 2013 6:32 pm

I would welcome a solution to this problem - right now I'm on OS X but in two years' time I might be on Linux, who knows. Interestingly, Battle Academy as well as scores of other indies offer a very comfortable solution - make the client available to download but require a license key (as you already do).

Then all you need to do is simply give the customer the license key when he/she buys the game.

comrad
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Thu Nov 14, 2013 9:45 pm

Re: Pandora: First Contact has officially been released! :D

Post by comrad » Thu Nov 14, 2013 9:47 pm

Great, I bought the game for the wrong platform. Didn't consider that it would be necessary to click the operating system in the top. What now?

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Pandora: First Contact has officially been released! :D

Post by SephiRok » Thu Nov 14, 2013 9:51 pm

I guess the best course of action is to mail Slitherine and complain as loudly as you can! support@slitherine.co.uk
Rok Breulj
Designer and Programmer
Proxy Studios

vv221
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 40
Joined: Sun Jul 21, 2013 4:55 pm

Re: Pandora: First Contact has officially been released! :D

Post by vv221 » Fri Nov 15, 2013 1:27 am

comrad wrote:Great, I bought the game for the wrong platform. Didn't consider that it would be necessary to click the operating system in the top. What now?
Too impatient to buy the game, I did the same mistake ;) (the link with the coupon in my e-mail directs me to Windows version, and I didn't check further).
I "complained" to the provided e-mail, but not really loudly, I hope it will be enough!

Side question: no boxed version for Linux??
Debian GNU/Linux « Sid » amd64
ATI/AMD Radeon HD 6670 (radeon free driver)

TractorBoy
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri Nov 15, 2013 8:48 am

Re: Pandora: First Contact has officially been released! :D

Post by TractorBoy » Fri Nov 15, 2013 8:51 am

I've just come across this game, and as a huge fan of SMAC, I'm really keen to get hold of this.

Quick question re the boxed game though - will the game install and run in its entirety straight from the disk, or will it be necessary to go on line and register through Steam? I loathe Steam with a passion and I only buy games that install and run standalone with the disk.

Veneke
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 15
Joined: Wed Nov 13, 2013 7:00 am

Re: Pandora: First Contact has officially been released! :D

Post by Veneke » Fri Nov 15, 2013 9:14 am

There's no option to install through steam at the moment so you're good. It's just like the good old days of boxed games, long codes written on bits of cardboard and manuals. Oh man, manuals!

But yeah, there's no steam requirement as it isn't on steam.

TractorBoy
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri Nov 15, 2013 8:48 am

Re: Pandora: First Contact has officially been released! :D

Post by TractorBoy » Fri Nov 15, 2013 9:31 am

Veneke wrote:There's no option to install through steam at the moment so you're good. It's just like the good old days of boxed games, long codes written on bits of cardboard and manuals. Oh man, manuals!

But yeah, there's no steam requirement as it isn't on steam.
Heaven! Thanks alot. Order placed.

IainMcNeil
Site Admin
Site Admin
Posts: 13550
Joined: Fri Apr 01, 2005 10:19 am

Re: Pandora: First Contact has officially been released! :D

Post by IainMcNeil » Fri Nov 15, 2013 9:32 am

The boxed version does not require any online activation. We don't use Steam at all currently and if we do we wont be adding it to boxed versions. Once you buy a game from us your own it and can install or re-download as often as you like.

TractorBoy
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri Nov 15, 2013 8:48 am

Re: Pandora: First Contact has officially been released! :D

Post by TractorBoy » Fri Nov 15, 2013 9:44 am

Thanks. My PC gaming has dropped off due to on-line activiation & security and its good to find a distributer that doesn't use it. Going to have to start looking through your catalogue now!!!

Barbariandude
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Sun Apr 07, 2013 9:10 pm

Re: Pandora: First Contact has officially been released! :D

Post by Barbariandude » Fri Nov 15, 2013 11:39 am

I assumed, based on my experiences with humble bundles and steam, that buying would unlock it for every platform (which is incredibly reasonable). I sent an email to the support staff, thinking being offered only a .exe file to download was some sort of error or bug. Then I hopped onto the forum to see this... I really hope that if it's not possible to change my purchase from Windows to Linux that I'm able to get a refund. You should really make this facet of the purchase much clearer, or maybe have the operating system choice be a mandatory choice that is presented to the customer just before the payment screen. Even just changing the word "PC" to "Windows" would make this clearer, as I saw "Pandora (PC) - Digital Download", and it didn't even enter my mind that this was the Windows-specific download, as PC is the general term for Personal Computer, and encompasses Windows, Mac and Linux (even BSD and Hurd, with all 5 of their users).

I guess atleast I should be thankful that I can use Wine to run the Windows version until support rectifies this situation. If the situation were reversed and the default buy page was Mac or Linux, then the majority of your userbase would be SOL, as there is no equivalent to run Linux or Mac programs under Windows.

EDIT: Looks like I'm not the only one to make this mistake, pretty much every Linux customer on reddit did the same thing: /r/linux_gaming/comments/1qmj8z/pandora_first_contact_released/

jdmillard
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 373
Joined: Fri Jul 26, 2013 7:20 pm

Re: Pandora: First Contact has officially been released! :D

Post by jdmillard » Fri Nov 15, 2013 1:53 pm

Barbariandude wrote:PC is the general term for Personal Computer, and encompasses Windows, Mac and Linux
If anyone doesn't believe him, he's right. I was just about to say something like this too.

Post Reply

Return to “Pandora - First Contact”