Multiplayer: Can't connect?

4X strategy game from Proxy Studios

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Lebb
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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Multiplayer: Can't connect?

Post by Lebb » Sat Nov 16, 2013 4:10 am

I can see my friend's server in the Pandora browser, but I get a "cannot connect to server" error.

We'd like to test out using direct IP however we do not know which port the game uses.. there is nothing on the manual about this.

Firewall is clear, think maybe a portforwarding issue?

EDIT: just found the port settings in the "network" tab of the game options, set that to known and tested open ports, not working in direct connect. Is this an issue on the game end or... ?

SephiRok
Proxy Studios
Proxy Studios
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Re: Multiplayer: Can't connect?

Post by SephiRok » Sat Nov 16, 2013 2:17 pm

Hey Lebb,

I'm sorry you're having issues.

Connecting through the lobby can bypass most router issues, but forwarding the TCP port specified in the settings of the host should resolve everything.

If you're having issues, even without forwarding ports, please attach logs, preferably for both the host and client, right after the error occurs for the first time. Please also specify which way you were connecting and if you forwarded the port on your router. This will help us investigate further and improve it in the future.

Best regards,
Rok Breulj
Designer and Programmer
Proxy Studios

Hiho216
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Thu Nov 21, 2013 8:02 am

Re: Multiplayer: Can't connect?

Post by Hiho216 » Thu Nov 21, 2013 8:18 am

I'm also having connection problems. I've tried with my ports forwarded and unforwarded, or I think I have. My router is quite old.

How do I get those logs for you?

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Multiplayer: Can't connect?

Post by SephiRok » Thu Nov 21, 2013 1:59 pm

Saved games, screen shots, configuration and log files are stored in the following locations:
  • Windows Vista/7: "C:\Users\<user>\AppData\Roaming\Proxy Studios\Pandora Beta\"
  • Windows XP: "C:\Documents and Settings\<user>\Application Data\Proxy Studios\Pandora Beta\"
  • Mac OS X: "/Users/<user>/Library/Application Support/Proxy Studios/Pandora Beta/"
  • Linux: "/home/<user>/.config/Proxy Studios/Pandora Beta/"
Rok Breulj
Designer and Programmer
Proxy Studios

Lebb
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Wed Nov 06, 2013 4:45 pm

Re: Multiplayer: Can't connect?

Post by Lebb » Fri Nov 22, 2013 1:54 pm

Hey,

I have attached logs. I'll see if I can get my buddy to do the same.
Attachments
Logs.rar
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Hiho216
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Thu Nov 21, 2013 8:02 am

Re: Multiplayer: Can't connect?

Post by Hiho216 » Fri Nov 22, 2013 2:58 pm

Was going to say the same thing. Here are my logs, my friend hasn't gotten back to me yet.
Attachments
Logs.rar
(10.53 KiB) Downloaded 104 times

Hiho216
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Thu Nov 21, 2013 8:02 am

Re: Multiplayer: Can't connect?

Post by Hiho216 » Tue Nov 26, 2013 6:42 am

There may have been an error with his installation. He's saying that the folder did not exist. He's reinstalling now, I'll be sure to keep you informed.

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