Problems wirh ordering Pandora

4X strategy game from Proxy Studios

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Monaldinio
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Problems wirh ordering Pandora

Post by Monaldinio » Fri Nov 22, 2013 5:10 pm

I want to order pandora. I'm from Germany and I am confused about the terms of delivery in the shop.

I dont know wich Option for the payment should i choose!

In german "Überweisung" or "internationale Überweisung"...???

IainMcNeil
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Re: Problems wirh ordering Pandora

Post by IainMcNeil » Fri Nov 22, 2013 11:27 pm

I'm not sure what the translation means but generally the cheaper option will take a bit longer.

Monaldinio
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Re: Problems wirh ordering Pandora

Post by Monaldinio » Sat Nov 23, 2013 8:53 am

No, thats Not what i mean.

Its about "Transaction" or "international Transaction"...

I dont no wich One i have to use for Ordnering pandora...

Dragoon.
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Re: Problems wirh ordering Pandora

Post by Dragoon. » Sun Nov 24, 2013 1:52 am

You should go with the transactions (I suspect that is International transaction) that asks or support SEPA account numbers. Or consider to just use Paypal instead and have them draw the money from your credit card/ bank account.

Monaldinio
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Re: Problems wirh ordering Pandora

Post by Monaldinio » Mon Nov 25, 2013 2:00 pm

Today i wanted to order the game, by international bank transfer because there is nothing else of payment for me ...
And then the surprise!!

Processing Fee: € 6.29 (8.00 USD)
Transfer fee: € 6.29 (8.00 USD)

Plus my bank charges...

Are you serious??

What??? Whaaaat?!?! Waaaaaaaaaaaaaaaaaaaaaaaaaaaassss?!?! :?: :?: :?: :?:


I admit that in Germany the Schwaaben are considered stingy, the North Germans as good merchants because of their past regarding the HANSE ...

But that is not only this People too much money...for a service that costs only a click! Ridiculous! :mrgreen:

IainMcNeil
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Re: Problems wirh ordering Pandora

Post by IainMcNeil » Tue Nov 26, 2013 10:09 am

Bank transfers are very expensive so using PayPal or a credit/debit card is definitely the best way to go. Just to be clear - we never receive a penny more than the base price. Any fees are taken by the banks (we don't make a margin on these other payment options). We offer them purely as a service for people who are unable to pay via the normal methods. More than 99% of people use Paypal & credit/debit cards.

Monaldinio
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Re: Problems wirh ordering Pandora

Post by Monaldinio » Tue Nov 26, 2013 11:01 am

Sorry but i dont Order a Creditcard just for baying One Game!
Paypal Account as well...
Und just because 99% of the us People have a indebted credit card and 3 hypothecary credit on their houses,
I Do Not need the same!

I think in General European People have a different opinion of baying Things on Credit...
I will wait for the retail Version...and Pay Cash!:)
Its a german Stereotype Thing...

U should better offer PaySafe Service...that would be Service!
and not to "force" customer to order credit cards or internet accounts...
Steam offer the PaySafe Service...

Dragoon.
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Re: Problems wirh ordering Pandora

Post by Dragoon. » Tue Nov 26, 2013 12:04 pm

You could use a prepaid Credit card or a virtual credit card. With a virtual credit card you create a card number that is only valid for one transaction. Perfect if you are worried about fraud or privacy. My bank offers virtual credit cards online but I'm too lazy to use it, I just go with PayPal when I don't want to disclose my credit card number or bank account number.

IainMcNeil
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Re: Problems wirh ordering Pandora

Post by IainMcNeil » Wed Nov 27, 2013 11:19 am

We don't force you to sue credits cards which is why there are other payment options. The point is these are more expensive :)

We also add new payment options and I know there are a number of new payments systems coming for Europe next year.

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