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Tried to read disconnected from internet

Posted: Thu Oct 18, 2012 7:03 pm
by shadowdragon
I disconnected from the internet and then opened the ereader, which says that I should be able to read downloaded content. It says, "Downloaded issues - Click an image to view. (Offline content currently only available)". However, if I click on either the v2.0 rules or the "Rise of Rome" nothing happens.

I surely hope that I can read downloaded FoG digital books without being connected to internet!

Re: Tried to read disconnected from internet

Posted: Thu Oct 18, 2012 9:15 pm
by batesmotel
I am seeing the same behavior with my down loaded version of the rules. I haven't bought Rise of Rome yet so it does not appear at all when I'm off line.

Chris

Re: Tried to read disconnected from internet

Posted: Thu Oct 18, 2012 9:35 pm
by shadowdragon
batesmotel wrote:I am seeing the same behavior with my down loaded version of the rules. I haven't bought Rise of Rome yet so it does not appear at all when I'm off line.

Chris
I did the uninstall the software/books, uninstall security software, reboot, reinstall the software/books, reinstall security software to get my v2.0 rules to load, but I still cannot read books off-line. A pretty severe limitation for PC's if you need internet connection to read downloaded books. I wonder if iPad's have the same problem if not connected to wifi.

Re: Tried to read disconnected from internet

Posted: Thu Oct 18, 2012 9:51 pm
by nikgaukroger
shadowdragon wrote: I wonder if iPad's have the same problem if not connected to wifi.

An interesting question - so I turned off the WiFi and put my iPad into Airplane mode so that there is no internet connection of any sort. Starting the App I get an alert saying "Error updating library, an internet connection is required"; however, going past this by hitting "OK" I am able to read the rules OK. I assume it looks for the connection to see if there are any updates.

Re: Tried to read disconnected from internet

Posted: Thu Oct 18, 2012 10:38 pm
by shadowdragon
nikgaukroger wrote:
shadowdragon wrote: I wonder if iPad's have the same problem if not connected to wifi.

An interesting question - so I turned off the WiFi and put my iPad into Airplane mode so that there is no internet connection of any sort. Starting the App I get an alert saying "Error updating library, an internet connection is required"; however, going past this by hitting "OK" I am able to read the rules OK. I assume it looks for the connection to see if there are any updates.
The alert didn't show up on my PC version....so there was no "ok" to hit. Perhaps I need to run it with the security software uninstalled. :wink:

Re: Tried to read disconnected from internet

Posted: Fri Oct 19, 2012 6:44 am
by abannanSupport
Both the iPad and desktop versions need an internet connection to check if there are updates to the already published rules and any new companion guides.

However, the desktop version should allow offline reading.

We will look into to this and get back to you as soon as possible,

Thanks
Lawrence

Re: Tried to read disconnected from internet

Posted: Tue Dec 11, 2012 5:21 pm
by bahdahbum
As I am having exactly teh same problem I would be interested in the answr .

The book is there but it will not open if disconnected so now what do we do ?

Re: Tried to read disconnected from internet

Posted: Thu Dec 13, 2012 10:18 am
by IainMcNeil
If you update it should fix this problem? This was a bug in the initial release.

Re: Tried to read disconnected from internet

Posted: Thu Dec 13, 2012 3:50 pm
by bahdahbum
I downloaded not that long ago, end of november so it was not bought as an early release and I downloaded the latest Ereader . I tried also this : I first connected via internet, openned the book then closed internet and tried to read . That works . But If I quit the book I cannot reopen it if I am not connected to internet . So to read it I must first have a conncection .

Re: Tried to read disconnected from internet

Posted: Sun Dec 16, 2012 1:13 pm
by bahdahbum
and the answer is ....nothing

Re: Tried to read disconnected from internet

Posted: Mon Dec 17, 2012 10:50 am
by LEmpereur
bahdahbum wrote:and the answer is ....nothing
Pourtant cela semblait résolu...
Voir mon sujet : viewtopic.php?f=183&t=38624 :mrgreen:

Re: Tried to read disconnected from internet

Posted: Thu Dec 20, 2012 6:21 pm
by IainMcNeil
Can you check again you have downloaded this:
viewtopic.php?f=114&t=39161

This was a bug that was fixed so it must be that you don't have the latest version.

Re: Tried to read disconnected from internet

Posted: Thu Dec 20, 2012 9:22 pm
by bahdahbum
I had the latest version . I retried yesterday and redowloaded . it had to repair ( not reinstall ) . Now it works ...wonderfull :D

Re: Tried to read disconnected from internet

Posted: Fri Dec 21, 2012 8:04 pm
by LEmpereur
bahdahbum wrote:I had the latest version . I retried yesterday and redowloaded . it had to repair ( not reinstall ) . Now it works ...wonderfull :D
Happy for you!!! Connected in your bunker!!! :mrgreen: