v2 iPad Probs

Forum for technical support for the digital reader version of Field of Glory.

Moderators: hammy, Slitherine Core, Field of Glory Moderators, Field of Glory Design

Post Reply
Blathergut
Field Marshal - Elefant
Field Marshal - Elefant
Posts: 5733
Joined: Tue Jan 22, 2008 1:44 am
Location: Southern Ontario, Canada

v2 iPad Probs

Post by Blathergut » Fri Oct 19, 2012 12:42 am

Scroll to Contents Page>touch interactive symbol at bottom 4 times to get to Playsheets>tap Movement Rates> book blacks out and exits the app. Oiii. How can it have such problems?

Click on any of those charts...blacks out...exits app.

Autosend crash reports on.

Blathergut
Field Marshal - Elefant
Field Marshal - Elefant
Posts: 5733
Joined: Tue Jan 22, 2008 1:44 am
Location: Southern Ontario, Canada

Re: v2 iPad Probs

Post by Blathergut » Fri Oct 19, 2012 12:45 am

Clicking anywhere in the contents sends me to black screen and out of app. :(

abannanSupport
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 14
Joined: Thu Oct 18, 2012 4:22 pm

Re: v2 iPad Probs

Post by abannanSupport » Fri Oct 19, 2012 6:47 am

Blathergut

Thanks for the feedback - we will look into the problem you have identified.

Please could you tell me what iPad you have and iOS version is installed on it?

Thanks
Lawrence

Blathergut
Field Marshal - Elefant
Field Marshal - Elefant
Posts: 5733
Joined: Tue Jan 22, 2008 1:44 am
Location: Southern Ontario, Canada

Re: v2 iPad Probs

Post by Blathergut » Fri Oct 19, 2012 9:43 am

iPad 2 version 6 model MC775C everything is up to date 58 GB

jdm
Slitherine
Slitherine
Posts: 1139
Joined: Mon Apr 04, 2005 10:41 am

Re: v2 iPad Probs

Post by jdm » Sat Oct 20, 2012 2:31 pm

For anyone with problems can you try clearing everything out of memory and updating to iOS6.0 and see if this helps.

batesmotel
Field of Glory Moderator
Field of Glory Moderator
Posts: 3383
Joined: Thu Mar 13, 2008 8:52 pm

Re: v2 iPad Probs

Post by batesmotel » Sat Oct 20, 2012 2:36 pm

jdm wrote:For anyone with problems can you try clearing everything out of memory and updating to iOS6.0 and see if this helps.
For those who might like to continue to use Google Maps on their iPad, I hope that fixing the iPad problems won't require that users upgrade to iOS 6.

Chris
....where life is beautiful all the time

nikgaukroger
Field of Glory Moderator
Field of Glory Moderator
Posts: 10265
Joined: Tue Aug 22, 2006 9:30 am
Location: LarryWorld

Re: v2 iPad Probs

Post by nikgaukroger » Sat Oct 20, 2012 4:03 pm

batesmotel wrote:
jdm wrote:For anyone with problems can you try clearing everything out of memory and updating to iOS6.0 and see if this helps.
For those who might like to continue to use Google Maps on their iPad, I hope that fixing the iPad problems won't require that users upgrade to iOS 6.

Chris

The iPad 1 can't be upgraded to iOS 6 ...

(Well mine doesn't)
Nik Gaukroger

"Never ask a man if he comes from Yorkshire. If he does, he will tell you.
If he does not, why humiliate him?" - Canon Sydney Smith

nikgaukroger@blueyonder.co.uk

Blathergut
Field Marshal - Elefant
Field Marshal - Elefant
Posts: 5733
Joined: Tue Jan 22, 2008 1:44 am
Location: Southern Ontario, Canada

Re: v2 iPad Probs

Post by Blathergut » Sat Oct 20, 2012 9:35 pm

jdm wrote:For anyone with problems can you try clearing everything out of memory and updating to iOS6.0 and see if this helps.
I did, I am, it doesn't.

808RY
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Fri May 28, 2010 3:50 pm

Re: v2 iPad Probs

Post by 808RY » Sun Oct 21, 2012 8:42 am

iPad 3 iOS 6, runs slow and strange crashes.

domblas
2nd Lieutenant - Panzer IVF/2
2nd Lieutenant - Panzer IVF/2
Posts: 697
Joined: Wed Jan 02, 2008 1:16 pm
Location: Montpellier, France

Re: v2 iPad Probs

Post by domblas » Sun Oct 21, 2012 9:18 am

how is it possible to have all those crashes???
didn't slithering or its partners test it before releasing?

the problem was declared 3 days ago and still persist for plenty of us. Please now, stop saying to us, change your version, change ur Ipad, change ur IOS...revise your software and replace it.
i paid for something who works properly

Edward

Blathergut
Field Marshal - Elefant
Field Marshal - Elefant
Posts: 5733
Joined: Tue Jan 22, 2008 1:44 am
Location: Southern Ontario, Canada

Re: v2 iPad Probs

Post by Blathergut » Sun Oct 21, 2012 12:43 pm

One nice thing though, in all this, is that I know the SlitheryOnes will put time and effort into fixing. I am appreciative of that!

magister
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 352
Joined: Sun Mar 07, 2010 6:15 pm
Location: roma,italia
Contact:

Re: v2 iPad Probs

Post by magister » Sun Oct 21, 2012 1:57 pm

domblas wrote:how is it possible to have all those crashes???
didn't slithering or its partners test it before releasing?

the problem was declared 3 days ago and still persist for plenty of us. Please now, stop saying to us, change your version, change ur Ipad, change ur IOS...revise your software and replace it.
i paid for something who works properly

Edward


....i agree with Edward...in italy we bought the ipad version but like all over the world friends the problems pesist. ( too slowly, several random crash, several crash when you try to jump across the pages)
In this moment the app.crash for the 10th time...is impossible to use in that manner!!!!

update the app. As soon!!

Best regard
Francesco
Francesco, Roma

"memento audere semper"

IainMcNeil
Site Admin
Site Admin
Posts: 13503
Joined: Fri Apr 01, 2005 10:19 am

Re: v2 iPad Probs

Post by IainMcNeil » Tue Oct 23, 2012 11:58 am

Yes we did testing on all versions of iPad and it worked on all of them. We're not sure at the moment why you're seeing lots of issues we don't here but the team are working hard to resolve them. We met with some users at Essen last week who had the issues and they showed us it on their iPad and we tried to repeat on ours and it didn't happen.

Sorry for the inconvenience but we'll get fixes out as soon as possible.

Post Reply

Return to “Tech Support”