How to obtain saves and logs from an iPad using iTunes

Commander - The Great War: Tech Support

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lordzimoa
Lordz Games Studio
Lordz Games Studio
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How to obtain saves and logs from an iPad using iTunes

Post by lordzimoa » Sun Jul 27, 2014 8:29 pm

Hey,

Here are instructions on how to get game saves and logs from iPad version:

1. Connect your iPad to PC via cable.
2. Run iTunes.
3. Your iPad -may- ask you if it should trust your PC - answer TRUST.
4. In iTunes select the "Apps" section, scroll down to "File sharing" section.
5. Click the CTGW icon on the left - it will list available files on the right panel.
6. Select *.ctgw (for a save) or *.log (for a log).
7. Hit [Save to...] and choose destination folder on your machine.

Btw, instead of [Save to...], you can use [Add...] to copy existing save from PC to iPad and continue game that was started on PC.


Important: This log is overwritten every time you start the game. Please make a copy of the log after any crash/bug you want to report before reloading the game.

Important: The autosave file is overwritten every time you press end turn. Please make a copy after any crash/bug you want to report before pressing end turn again.



NOTE: Please put your attachments in a .zip or .rar format, before you upload it here on the forum, if not, it will not upload at all.



If you follow these steps it will make it a lot easier for us finding the problem, fixing it and getting you up and running asap!

Thanks in advance.

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