Problems at launch

QVADRIGA : Tech Support

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Problems at launch

Post by AmerigusCrux » Mon Nov 26, 2018 9:23 pm

I just purchased the game but I cannot play because of problem at launch.

With normal version after I hit the button "Play Qvadriga" in the launcher nothing happens, and the same nothing happens when I hit the button to check updates.

So I tried the steam version, after I hit the button "Play Qvadriga" a white windowed screen appears, a music start to play and then nothing more happens, so I have to forcefully stop the program.

I have already checked firewall, antivirus and so on.

I cannot also attach the DxDiag.txt file to this post, it says to me: "Invalid file extension: DxDiag.txt"...
(what the hell??)
Ubi solitudinem faciunt, pacem appellant...
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Re: Problems at launch

Post by zakblood » Mon Nov 26, 2018 9:34 pm

welcome to the forum and sorry about your issue.

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just zip the file then attach it to your post as it's a Txt file which is then not permitted to attach to the forum, where as a zip file is.

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