Le Roi Soleil update crashes whole machine

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benjones1211
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Le Roi Soleil update crashes whole machine

Post by benjones1211 » Fri Sep 18, 2015 9:30 am

This update has a problem somewhere, I have had my machine crash (not just the program) five times now whilst playing a LRS Skirmish. Sometimes after a few minutes, sometime after 3/4 hour, sometimes not at all.

I am running Windows 7 Home Premium SP 1 and all latest updates on a Sony Vaio with 6GB of RAM
Last edited by benjones1211 on Sun Sep 20, 2015 1:36 pm, edited 1 time in total.

benjones1211
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Re: Le Roi Soleil update crashes whole machine

Post by benjones1211 » Sun Sep 20, 2015 1:20 pm

It's crashed another 4 times every time I do a skirmish, its unplayable!!! What is most annoying is it takes out the computer not just the game.

VPaulus
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Re: Le Roi Soleil update crashes whole machine

Post by VPaulus » Sun Sep 20, 2015 1:50 pm

Can you please post the contents of the error.log file in .../Documents/My Games/PSCAMP immediately after a crash.

benjones1211
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Re: Le Roi Soleil update crashes whole machine

Post by benjones1211 » Sun Sep 20, 2015 3:02 pm

Here it is

VER:10101
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 7
Model = 10
Family = 6
Extended model = 2
CLFLUSH cache line size = 64
APIC Physical ID = 2
CPU Brand String: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Cache Size = 256K
UNKNOWN TAGS IN: CONFIG/SYSTEM.TXT
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
END: CONFIG/SYSTEM.TXT
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
TS: Start
TS: IAPSent
TS: UILoaded
INITIAL LOAD 5018
TS: BattleObj
TS: Managers
TS: BFBB
TS: LT
TS: InitDLUI
TS: Messages
TS: Ended
WARNING: Failed to find campaign in MissionScreen: ||SKIRMISH
Rebuilding the Device....
Clearing 4 VB
Clearing 2 Textures
SUCCESS!!!! Rebuilding the Device....
Playing as: 0
Playing as: 0
SIDE 0
RQ:16777225,19,0
RD:16777225
RQ:14,38,0
RD:14
RQ:9,15,0
RD:9
RQ:12,35,0
RQ:0,30,0
RQ:16,7,0
RD:12
RD:0
RD:16
RQ:16777216,12,0
RD:16777216
RQ:16777218,16,0
RD:16777218
RQ:12,50,0
RQ:11,31,0
RD:12
RD:11
RQ:0,15,0
RD:0
RQ:10,14,0
RD:10
RQ:15,28,0
RD:15
RQ:16777221,27,0
RD:16777221
RQ:16777216,23,0
RD:16777216
RQ:16777218,13,0
RD:16777218
RQ:16777223,31,0
RD:16777223
RQ:16777226,11,0
RD:16777226
RQ:16777217,27,0
RD:16777217
RQ:12,33,0
RD:12
RQ:15,40,0
RD:15
RQ:14,20,0
RQ:9,14,0
RD:14
RD:9
RQ:10,26,0
RD:10
RQ:0,19,0
RD:0
RQ:1,2,0
RD:1
RQ:16777217,23,0
RD:16777217
RQ:16777224,12,0
RD:16777224
RQ:16777221,9,0
RD:16777221
RQ:16777216,2,0
RD:16777216
RQ:12,50,0
RQ:16,22,0
RD:12
RD:16
RQ:15,55,0
RQ:0,44,0
RD:15
RD:0
RQ:10,37,0
RD:10
RQ:14,31,0
RD:14
RQ:9,44,0
RQ:13,42,0
RD:9
RD:13
RQ:16777224,11,0
RD:16777224
RQ:16777216,8,0
RD:16777216
RQ:16777226,12,0
RD:16777226
RQ:16777222,24,0
RD:16777222
RQ:12,50,0
RD:12
RQ:10,25,0
RD:10
RQ:13,62,0
RQ:9,43,0
RD:13
RD:9
RQ:16777242,10,0
RD:16777242
RQ:13,40,0
RQ:9,27,0
RD:13
RD:9
RQ:12,32,0
RQ:0,29,0
RD:12
RD:0
Failed to find scenario in campaign... SKIRMISH
Rebuilding the Device....
Clearing 4 VB
Clearing 2 Textures
SUCCESS!!!! Rebuilding the Device....
WARNING: Failed to find campaign in MissionScreen: ||SKIRMISH
Playing as: 0
SIDE 0
RQ:12,20,0
RQ:1,9,0
RQ:8,9,0
RD:12
RD:1
RD:8
RQ:16777242,14,0
RD:16777242
RQ:16777225,20,0
RD:16777225
RQ:16777220,12,0
RD:16777220
RQ:14,20,0
RD:14
RQ:15,39,0
RQ:10,15,0
RD:15
RD:10
RQ:11,20,0
RD:11
RQ:12,9,0
RD:12
RQ:16777220,20,0
RD:16777220
RQ:16777218,25,0
RD:16777218
RQ:16777225,24,0
RD:16777225
RQ:13,62,0
RQ:11,50,0
RQ:0,45,0
RQ:15,18,0
RD:13
RD:11
RD:0
RD:15
RQ:10,45,0
RD:10
RQ:12,9,0
RD:12
RQ:14,54,0
RQ:16,22,0
RD:14
RD:16
RQ:8,15,0
RD:8
RQ:16777220,6,0
RD:16777220
RQ:0,45,0
RQ:10,45,0
RQ:15,23,0
RD:0
RD:10
RD:15
RQ:14,50,0
RQ:12,17,0
RD:14
RD:12
RQ:16,15,0
RD:16
RQ:16777216,24,0
RD:16777216
RQ:16777227,11,0
RD:16777227
RQ:16777222,18,0
RD:16777222
RQ:16777221,16,0
RD:16777221
RQ:14,49,0
RQ:0,10,0
RD:14
RD:0
RQ:1,7,0
RD:1
RQ:10,15,0
RD:10
RQ:11,44,0
RD:11
RQ:16,21,0
RD:16
RQ:16777217,25,0
RD:16777217
RQ:16777222,15,0
RQ:16777226,7,0
RD:16777222
RD:16777226

pipfromslitherine
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Re: Le Roi Soleil update crashes whole machine

Post by pipfromslitherine » Tue Sep 22, 2015 3:48 pm

Taking down the whole machine says to me that it is overheating.

Cheers

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benjones1211
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Re: Le Roi Soleil update crashes whole machine

Post by benjones1211 » Tue Sep 22, 2015 4:20 pm

Then how come it never crashes when I am doing anything else other than playing the game.

Ben

VPaulus
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Re: Le Roi Soleil update crashes whole machine

Post by VPaulus » Tue Sep 22, 2015 5:53 pm

Because games are more graphics and CPU intensives than the other programs, so the system might overheat specially if it's a laptop and its fans are not cleaned regularly.

Please try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.
A tutorial on how to do this can be found below:
https://us.battle.net/support/en/articl ... plications

benjones1211
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Re: Le Roi Soleil update crashes whole machine

Post by benjones1211 » Wed Nov 11, 2015 10:51 pm

After my last crash I cannot get into either Campaign or Save/Load direct from the start up page. All that happens is my system goes to 25% CPU usage and hangs. I then have to use Task Manager to close down the application.I can go into Skirmish or other areas. Here is my error log

VER:10102
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 7
Model = 10
Family = 6
Extended model = 2
CLFLUSH cache line size = 64
CPU Brand String: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Cache Size = 256K
UNKNOWN TAGS IN: CONFIG/SYSTEM.TXT
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
END: CONFIG/SYSTEM.TXT
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
TS: Start
TS: IAPSent
TS: UILoaded
INITIAL LOAD 2992
TS: BattleObj
TS: Managers
TS: BFBB
TS: LT
TS: InitDLUI
TS: Messages
TS: Ended

Is there anything I can do to reset so at least I can run a campaign again.

benjones1211
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Re: Le Roi Soleil update crashes whole machine

Post by benjones1211 » Thu Nov 12, 2015 11:08 am

Eventually got it back by reinstalling from Steam after wiping out my PSCAMP folder under My Games.

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