Updated to Windows 10 - Now the Game Freezes

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dave8365
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Updated to Windows 10 - Now the Game Freezes

Post by dave8365 » Mon Jun 20, 2016 3:34 am

I just uploaded to Windows 10.

When I start the game, it goes as far as the art page with the "loading" bar at the bottom. And then freezes. And my computer freezes, causing me to have to restart.

I have P&S Campaigns; I play on Steam, and I have already uninstalled and re-installed the game.

Help please...

Dave Lynch

zakblood
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Re: Updated to Windows 10 - Now the Game Freezes

Post by zakblood » Mon Jun 20, 2016 6:10 am

uninstall game, remove folder and back up games before removing that folder also, then reinstall game and all prerequisites as required, in other words don't skip any if asked

dave8365
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Re: Updated to Windows 10 - Now the Game Freezes

Post by dave8365 » Mon Jun 20, 2016 5:11 pm

Unfortunately that did not work; it still froze at the "loading" screen.

Do I need to uninstall steam completely?

dave8365
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Re: Updated to Windows 10 - Now the Game Freezes

Post by dave8365 » Tue Jun 21, 2016 5:45 am

I have now unistalled and re-installed steam, and all of my steam games. I checked, and there were no game folders anywhere on my computer.

I then reinstalled Pike and Shot campaigns, started it, and it once again froze at the load screen.

Please help.

rbodleyscott
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Re: Updated to Windows 10 - Now the Game Freezes

Post by rbodleyscott » Tue Jun 21, 2016 6:40 am

dave8365 wrote:I have now unistalled and re-installed steam, and all of my steam games. I checked, and there were no game folders anywhere on my computer.

I then reinstalled Pike and Shot campaigns, started it, and it once again froze at the load screen.

Please help.
Please try deleting the contents of \My Documents\My Games\SJIDAI and then try the game again.

If that fails, please email support@slitherine.co.uk
Richard Bodley Scott

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VPaulus
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Re: Updated to Windows 10 - Now the Game Freezes

Post by VPaulus » Tue Jun 21, 2016 10:22 am

Try also to run Steam as administrator:
https://support.steampowered.com/kb_art ... -ifhz-2170

dave8365
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Re: Updated to Windows 10 - Now the Game Freezes

Post by dave8365 » Fri Jun 24, 2016 7:38 pm

Unfortunately neither of those two things worked.

I will send an email to support.

Cheers,
Dave

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