Access violation

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Dvarf87
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Access violation

Post by Dvarf87 » Tue May 05, 2020 5:41 am

Здравствуйте. Купил игру в steam. После брифинга 4й миссии 1го акта игра вылетает. Выдает последовательно сообщения "Access violation reading location 0x1066fd60 (0)", затем "*** Unhandled Exeption! ExpCode: 0x80000003 ExpFlags: 0 ExpAddress: 0x01297e5f Please report!". В логе в ...\Documents\My Games\Warhammer 40,000 Armageddon\Log\log.txt написано ERROR: Could not open campaign file: ''
ERROR: Could not open campaign file: ''
ERROR: Could not open campaign file: ''
ERROR: Could not open campaign file: ''
ERROR: Could not open campaign file: ''
ERROR: Could not open campaign file: ''
ERROR: Could not open campaign file: ''
Проверка целостности локальных файлов не помогает. Как это исправить?

zakblood
Most Active User 2017
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Re: Access violation

Post by zakblood » Thu Dec 03, 2020 5:34 pm

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just zip the file then attach it to your post as it's a Txt file which is then not permitted to attach to the forum, where as a zip file is.

Dvarf87
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue May 05, 2020 5:23 am

Re: Access violation

Post by Dvarf87 » Sat Feb 27, 2021 2:35 am

Здравствуйте. DxDiag как просили.
Attachments
DxDiag.zip
(14.71 KiB) Downloaded 36 times

zakblood
Most Active User 2017
Most Active User 2017
Posts: 16188
Joined: Thu Jun 12, 2014 6:44 pm

Re: Access violation

Post by zakblood » Mon Mar 01, 2021 1:57 pm

can you try this and see if it works for you?

How Do I Run Steam as an Administrator?

Right-click on the Steam icon on your desktop. or Navigate to your Steam folder and right-click Steam.exe.
Select Properties.
Click on the Compatibility tab.
Check Run This Program As An Administrator.
Click the Apply button.
Click the OK button.

if not do the same to the game and then retry, this will then see if it's a permissions issue or not, thanks and sorry for the late reply and issue

Dvarf87
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue May 05, 2020 5:23 am

Re: Access violation

Post by Dvarf87 » Fri Mar 05, 2021 3:33 pm

Здравствуйте. Пробовал запускать As An Administrator и Steam и саму игру. Не помогает.

Dvarf87
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue May 05, 2020 5:23 am

Re: Access violation

Post by Dvarf87 » Tue May 11, 2021 7:04 pm

Здравствуйте. Уже не первый месяц жду вашей помощи и так и не дождался. Как мне решать эту техническую проблему с вашей игрой?

zakblood
Most Active User 2017
Most Active User 2017
Posts: 16188
Joined: Thu Jun 12, 2014 6:44 pm

Re: Access violation

Post by zakblood » Tue May 11, 2021 7:18 pm

try running windows in safemode, then if the game works, disable everything from the startup, except your Anti virus plus steam and restart in windows full mode if it works only

as some games don't like working with some pre loaded apps or programs pre loaded, to get around this, disabling everything except the most needed sometimes help.

if all else fails, try and verify the integrity of the game from steam, and delete cache and cookies from steam and clear the download folder before reinstalling the game in steam, cleaning the download folder will make steam reload, and wipe your user name and password, so make sure you have both saved elsewhere beforehand.

can you also confirm your C drive free space?

Drive: C:
Free Space: 0.1 GB?

as your O/S is on C and that will cause errors if no free space is on it.
Computers do tend to slow down as the hard drive fills up. ... However, hard drives do need empty space for virtual memory. When your RAM becomes full, it creates a file on your hard drive for the overflow tasks. If you do not have space available for this, the computer may slow down drastically.
The 15% Rule of Thumb for Mechanical Hard Drives

You'll commonly see a recommendation that you should leave 15% to 20% of a drive empty. That's because, traditionally, you needed at least 15% free space on a drive so Windows could defragment it
while that doesn't matter for a SSD, windows still wants a page file and cache files and temp file space, so around 10 to 20GB minimum

Dvarf87
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue May 05, 2020 5:23 am

Re: Access violation

Post by Dvarf87 » Wed May 12, 2021 12:56 pm

Здравствуйте. Не помогает ни safe mode, ни очистка кэша и папки загрузок steam перед переустановкой игры. Выводит тот же набор сообщений на экране загрузки миссии на реке минос. ОС у меня на диске G:. Там свободно 75Гб из 289Гб.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 16188
Joined: Thu Jun 12, 2014 6:44 pm

Re: Access violation

Post by zakblood » Wed May 12, 2021 1:15 pm

then i have run out of idea's, please email support who may be able to give you more advice and hopefully help you get the game running

Please email support at support@slitherine.co.uk and either link the reply to here and include this post, or ask your questions again, good luck and sorry i couldn't find you a solution

Dvarf87
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue May 05, 2020 5:23 am

Re: Access violation

Post by Dvarf87 » Thu May 13, 2021 12:14 pm

Ясно. Спасибо.

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