64-Bit problems

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NightPhoenix
Senior Corporal - Ju 87G
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64-Bit problems

Post by NightPhoenix » Thu Nov 30, 2017 4:10 pm

Hello,

I upgraded today to the new version of Order of Battle and downloaded the new DLC. However it seems that i am now unable to start up the game. whenever i run the game from steam, or from the autorun.exe the game tells me that: Windows cannot find '\64-bit\Order of Battle - WW2_64.exe'. Make sure you've typed correctly, then try again.

This is true, the update does not provide this file in the patch. I find myself however unable to fix the problem unfortunately and seem to be unable to start up the game in 32-bit mode. Reinstalling the game does not work. ;) Does anyone have a solution to this problem? I am happy to provide any data necessary. Thanks for the support!

Best regards,
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Troubleshooting Slitherine.rar
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Last edited by NightPhoenix on Thu Nov 30, 2017 4:40 pm, edited 2 times in total.

zakblood
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Re: 64-Bit problems

Post by zakblood » Thu Nov 30, 2017 4:23 pm

first point of call fro steam issues

Code: Select all

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Verify Integrity of Game Files

then if that doesn't fix or help

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

zakblood
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Re: 64-Bit problems

Post by zakblood » Thu Nov 30, 2017 4:26 pm

32bit info just been posted in this thread

http://www.slitherine.com/forum/viewtop ... 64&t=80792

NightPhoenix
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 91
Joined: Fri Aug 05, 2016 2:28 pm

Re: 64-Bit problems

Post by NightPhoenix » Thu Nov 30, 2017 4:42 pm

Thanks for the quick reply. I indeed did the Steam check first, it informs me that that file is missing. It tries to download the file, but is unable to. Steam keeps the download at 0%.

The Current content BuildID of the Local Files tab of the properties window for Order of Battle: World War II is: 2325640 if this is any help.

I posted the log in my first post.

Regards,

VPaulus
Slitherine
Slitherine
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Re: 64-Bit problems

Post by VPaulus » Thu Nov 30, 2017 5:15 pm

Try downloading latter and check if any of your Internet security programs aren't interfering with the download of the file.

zakblood
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Most Active User 2017
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Re: 64-Bit problems

Post by zakblood » Thu Nov 30, 2017 5:16 pm

steams just updated so it should now work fine, or mine has anyway, seems steam was a few minutes behind the board on pushing out the update

NightPhoenix
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 91
Joined: Fri Aug 05, 2016 2:28 pm

Re: 64-Bit problems

Post by NightPhoenix » Thu Nov 30, 2017 5:59 pm

Thanks for the help, it seems that turning off the antivirus has solved the job. The file is downloaded and the game runs as smooth as a little baby now. Thanks for the quick responses and support.
Keep up the great work!

Regards,

Night Phoenix

zakblood
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Most Active User 2017
Posts: 15452
Joined: Thu Jun 12, 2014 6:44 pm

Re: 64-Bit problems

Post by zakblood » Thu Nov 30, 2017 6:36 pm

no worries and glad your sorted

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