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Graphics and sound issues xbox one

Posted: Wed Sep 18, 2019 8:43 am
by Mulls
Hi , love the game but since ive come back to play new dlc( took a break after season 1)
When i end turn the action sequence is very laggy and slow also the sound gets distorted.
Didnt have any problems a few months ago when i last played but since new update it making the game unplayable, am having issue mainly when alot is going on battlewise.
Having the same problem on both my xboxs which are different models.
Thanks in advance

Re: Graphics and sound issues xbox one

Posted: Wed Sep 18, 2019 9:25 am
by VPaulus
We are aware of the lag issue and we will fix as soon as possible.

Re: Graphics and sound issues xbox one

Posted: Wed Sep 18, 2019 9:30 am
by Mulls
Cheers

Re: Graphics and sound issues xbox one

Posted: Thu Sep 26, 2019 10:22 pm
by Vector2244
I have no menu sounds and next to no sound in replay on my xbox one

Re: Graphics and sound issues xbox one

Posted: Fri Sep 27, 2019 7:47 am
by VPaulus
We have released a fixed yesterday for XBOX version that should dealt with some of the issues.
Please check the updates.

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 8:38 am
by Mulls
Cheers , i played through a mission with no issues this time

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 1:46 pm
by Vector2244
Hi i am still experiencing sound and lag issues on my xbox

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 1:59 pm
by zakblood
yes sorry to hear this, but 4th post on the same subject and still no answer from the questions asked

https://www.slitherine.com/forum/viewto ... 74#p807574

did or didn't the last update help?

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:01 pm
by Vector2244
I'm sorry to say that the update didn't help i have since re download the game after learning about the update but no luck any advice please

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:26 pm
by zakblood
up to yet, your the first one who had the issue before and the update didn't fix, so will wait and see what the developer says and then get back to you with a reply here

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:31 pm
by Vector2244
I am a player in the UK could that have something to do with why the update hasn't worked?

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:31 pm
by Vector2244
zakblood wrote:
Sun Sep 29, 2019 2:26 pm
up to yet, your the first one who had the issue before and the update didn't fix, so will wait and see what the developer says and then get back to you with a reply here
Thank you for your help timely responses

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:33 pm
by zakblood
np and sorry again for the issue, the developer will see it and hopefully get a fix out as soon as they work out what's wrong, as so far everyone else has said the latest patch / update had worked for them, so they will have to try again and see what's up for those it hasn't fixed

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:44 pm
by Vector2244
If i uninstall and reinstall the game again will the patch be downloaded with it?

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:46 pm
by zakblood
should be, as the game on the xbox is the same as steam and auto downloads and patches to the latest version each and every time it's online, no idea if you can alter or stop that, as it's a while since i've been on the xbox
To set your console to automatically receive updates:
Press the Xbox button to open the guide.
Select System > Settings.
Select System > Updates & downloads.
Select Keep my console up to date for console and Keep my games & apps up to date for games and apps.
https://support.xbox.com/en-US/xbox-one ... ne-console
Manual updates
If you want to get the update manually:

Make sure your console is connected to the internet, and then press the Xbox button to open the guide.
Select System > Settings.
Select System > Updates & downloads.
Under "Updates", you’ll see:
Console update available. Select this button to begin your update, or
No console update available. This means your console is up to date.
If no update is available, your console is up to date.

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 2:55 pm
by Vector2244
All boxes are ticked

Re: Graphics and sound issues xbox one

Posted: Sun Sep 29, 2019 4:43 pm
by Vector2244
zakblood wrote:
Sun Sep 29, 2019 2:46 pm
should be, as the game on the xbox is the same as steam and auto downloads and patches to the latest version each and every time it's online, no idea if you can alter or stop that, as it's a while since i've been on the xbox
To set your console to automatically receive updates:
Press the Xbox button to open the guide.
Select System > Settings.
Select System > Updates & downloads.
Select Keep my console up to date for console and Keep my games & apps up to date for games and apps.
https://support.xbox.com/en-US/xbox-one ... ne-console
Manual updates
If you want to get the update manually:

Make sure your console is connected to the internet, and then press the Xbox button to open the guide.
Select System > Settings.
Select System > Updates & downloads.
Under "Updates", you’ll see:
Console update available. Select this button to begin your update, or
No console update available. This means your console is up to date.
If no update is available, your console is up to date.
Hi I'm sorry to say no luck