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Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 15, 2019 10:16 pm
by razorback77
I cannot join the multiplayer, since today I keep getting the following error message: corrupt or invalid response from server

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 15, 2019 11:01 pm
by pipfromslitherine
It's working fine for me here. It could be a local ISP issue connecting to the server, as that kind of message generally means that the HTTP call has responded with some custom "Cannot connect" page rather than getting a response from the server.

Cheers

Pip

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Fri Aug 16, 2019 7:05 am
by rbodleyscott
If you are still having problems, please email support@slitherine.co.uk

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Fri Aug 16, 2019 9:46 am
by razorback77
writing to support, it has been working fine till 2 days ago and I didn't change anything in my laptop.

Thanks,
Stef

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Fri Aug 16, 2019 3:14 pm
by pipfromslitherine
Just a guess, but does your username or password contain any non-alphanumeric characters?

Try deleting the OPTIONS.TXT file in Documents/My Games/FieldOfGlory2

Cheers

Pip

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Tue Aug 20, 2019 12:18 pm
by ApolloW
Same problem for me, can't login multiplayer with same "corrupt or invalid response from server" message, did support help you ?

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Wed Aug 21, 2019 1:50 am
by Zardoz02
Another one with the "corrupt or invalid response from server". Happening for a couple of days now. I've checked all the usual suspects eg I can ping your server and do a browser HTTP request to it which returns a reasonable error message in the browser.

https://photos.app.goo.gl/APi4JY5Qe5nAb7Lb8

I have some error logs which I will email you. But basically they all contain this:

Code: Select all

WARNING: Failed HttpSendRequestEx (2EFF):
pbem2.slitherine.com/PBEM2/ancients/auth_steam.php?bodyCredentials=1
The following was returned by the server:

WARNING: Failed HttpSendRequestEx (2EFF):
pbem2.slitherine.com/PBEM2/ancients/auth_steam.php?bodyCredentials=1
The following was returned by the server:

The following was returned by the server:
0

[{"ErrorCode":"0","clientVersion":"0001050C","login":"xxxx"}]

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Wed Aug 21, 2019 6:59 am
by rbodleyscott
Guys, please email support@slitherine.co.uk

As this issue isn't affecting everyone, it may be something to do with your specific accounts (username, password or something) that the new server code isn't coping with.

support have access to this data, and can therefore assist in fixing the issue.

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Wed Aug 21, 2019 8:44 am
by Zardoz02
Ta. Email sent.

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 29, 2019 11:51 am
by kbo1915
I've been away for a couple of weeks and returned to find I have the same problem. Has it been getting fixed for people on a case by case basis? Thanks

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 29, 2019 12:12 pm
by rbodleyscott
kbo1915 wrote:
Thu Aug 29, 2019 11:51 am
I've been away for a couple of weeks and returned to find I have the same problem. Has it been getting fixed for people on a case by case basis? Thanks
I certainly hope so. Please email support@slitherine.co.uk

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 29, 2019 4:29 pm
by pipfromslitherine
Can you guys list the browsers you are using, and whether you have IE/Edge installed on your machines please. These issues seem to be SSL certificate related. Clearing your SSL cache may (may!) help solve the issue.

https://www.a2hosting.ca/kb/getting-sta ... -ssl-state

Please let us know if doing this helps with your issues.

Cheers

Pip

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 29, 2019 4:51 pm
by kbo1915
pipfromslitherine wrote:
Thu Aug 29, 2019 4:29 pm
Can you guys list the browsers you are using, and whether you have IE/Edge installed on your machines please.
I'm using Firefox. IE is installed but not used.
Thanks

btw - I cleared the cache and it didn't fix the issue

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 29, 2019 5:52 pm
by kbo1915
rbodleyscott wrote:
Wed Aug 21, 2019 6:59 am
Guys, please email support@slitherine.co.uk

As this issue isn't affecting everyone, it may be something to do with your specific accounts (username, password or something) that the new server code isn't coping with.

support have access to this data, and can therefore assist in fixing the issue.
This seems to suggest that you all have the password stored in the clear, rather than as a hashed value, which would be slightly worrisome if one is the sort of person who reuses passwords (ie, most users)

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 29, 2019 7:55 pm
by pipfromslitherine
kbo1915 wrote:
Thu Aug 29, 2019 5:52 pm
rbodleyscott wrote:
Wed Aug 21, 2019 6:59 am
Guys, please email support@slitherine.co.uk

As this issue isn't affecting everyone, it may be something to do with your specific accounts (username, password or something) that the new server code isn't coping with.

support have access to this data, and can therefore assist in fixing the issue.
This seems to suggest that you all have the password stored in the clear, rather than as a hashed value, which would be slightly worrisome if one is the sort of person who reuses passwords (ie, most users)
That is not the case. Passwords are not stored in a way we can access - but we can see usernames and other data as it flows into the server.

That said, reusing passwords is a bad idea in any case.

Cheers

Pip

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Thu Aug 29, 2019 9:03 pm
by kbo1915
pipfromslitherine wrote:
Thu Aug 29, 2019 7:55 pm

That said, reusing passwords is a bad idea in any case.
Agreed :)

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Mon Sep 02, 2019 4:59 pm
by kbo1915
Fwiw - my problem is now solved. I went on to the main slitherine site and changed my password. Once I did that and accessed the multiplayer page, I got a message that an update was required ( to ,18). After I installed the update, I could connect fine. The weird thing is that despite playing multiplayer continuously, I never got a message about the update, even though it's been out since May.

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Mon Sep 02, 2019 5:04 pm
by rbodleyscott
kbo1915 wrote:
Mon Sep 02, 2019 4:59 pm
Fwiw - my problem is now solved. I went on to the main slitherine site and changed my password. Once I did that and accessed the multiplayer page, I got a message that an update was required ( to ,18). After I installed the update, I could connect fine. The weird thing is that despite playing multiplayer continuously, I never got a message about the update, even though it's been out since May.
The 1.5.18 update has only been out since 28th August, but we forgot to update the version number on the MP server until today, hence it has not issued update warnings until today. :oops:

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Mon Sep 02, 2019 8:12 pm
by kbo1915
rbodleyscott wrote:
Mon Sep 02, 2019 5:04 pm
kbo1915 wrote:
Mon Sep 02, 2019 4:59 pm
Fwiw - my problem is now solved. I went on to the main slitherine site and changed my password. Once I did that and accessed the multiplayer page, I got a message that an update was required ( to ,18). After I installed the update, I could connect fine. The weird thing is that despite playing multiplayer continuously, I never got a message about the update, even though it's been out since May.
The 1.5.18 update has only been out since 28th August, but we forgot to update the version number on the MP server until today, hence it has not issued update warnings until today. :oops:
Well, then maybe just changing my password fixed the problem, though in form it's not that different from my old one.

Re: Multiplayer issue - corrupt or invalid response from server

Posted: Wed Sep 11, 2019 8:52 am
by KiFi
I too am having this problem. I will contact tech support and change my password.

Changed my Slitherine password. I am able to log in.