"Could not create unistall data folder: /Uninstall" error message

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molokop1us
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"Could not create unistall data folder: /Uninstall" error message

Post by molokop1us » Tue Sep 03, 2019 6:16 pm

I'm having a problem updating Field of Glory II. I've downloaded the FieldOfGloryII-UpdateComp-v1.5.18 Compressed (zipped) Folder.

When I open it and run the installer it asks me to pick a program to install and the original game and all of the DLC that I own along with the corresponding serial numbers are shown. Choosing either the base game or leaving the field blank allows me to proceed. However, once the process is started and the loading bar graphic begins, I quickly get an error message that says "Could not create uninstall data folder: \Unistall"

Can you please help me out?

rbodleyscott
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Re: "Could not create unistall data folder: /Uninstall" error message

Post by rbodleyscott » Wed Sep 04, 2019 6:23 am

As I don't know the immediate answer to your issue (although it is likely to be something to do with file permissions on your system) I have drawn this to the attention of technical support. You could also email them yourself on support@slitherine.co.uk
Richard Bodley Scott

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VPaulus
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Re: "Could not create unistall data folder: /Uninstall" error message

Post by VPaulus » Wed Sep 04, 2019 9:43 am

Try installing the update with Windows running in safe mode:

1. Reboot Windows in Safe mode
2. Install the update
3. Reboot Windows

molokop1us
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Re: "Could not create unistall data folder: /Uninstall" error message

Post by molokop1us » Wed Sep 04, 2019 3:15 pm

Hi VPaulus. I tried booting up my pc in safe mode and running the udater but I ran into the exact same problem. :(

VPaulus
Slitherine
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Re: "Could not create unistall data folder: /Uninstall" error message

Post by VPaulus » Wed Sep 04, 2019 4:59 pm

Try running the installer file as admin.

molokop1us
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Re: "Could not create unistall data folder: /Uninstall" error message

Post by molokop1us » Wed Sep 04, 2019 6:27 pm

That didn't work either. I uninstalled the game and reinstalled it. Then ran the update. That worked. Thanks anyways for your suggestions.

rbodleyscott
Field of Glory 2
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Re: "Could not create unistall data folder: /Uninstall" error message

Post by rbodleyscott » Thu Sep 05, 2019 6:32 am

molokop1us wrote:
Wed Sep 04, 2019 6:27 pm
That didn't work either. I uninstalled the game and reinstalled it. Then ran the update. That worked. Thanks anyways for your suggestions.
Glad that worked for you. Sorry you had the problems.
Richard Bodley Scott

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