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DLC installer not working

Posted: Fri Oct 26, 2018 7:24 pm
by zcharles
Hi, I purchased DLC reinforcement pack from GOG, but it doesn't work. In 'NEW GAME' it shows only Lord of skull DLC, in game there are not new units. The installer says that all is correct, anyway. What am I doing wrong?
Thankyou very much.

Re: DLC installer not working

Posted: Fri Oct 26, 2018 7:38 pm
by zakblood
did you get the base game from GOG as well?

Re: DLC installer not working

Posted: Fri Oct 26, 2018 7:42 pm
by zcharles
Affermative.

Re: DLC installer not working

Posted: Fri Oct 26, 2018 7:46 pm
by zakblood
did you use the GOG tools to download and update the game, or standalone?

Re: DLC installer not working

Posted: Fri Oct 26, 2018 7:47 pm
by zcharles
I'm looking for new files like sounds and 3d models, but I can find any.

Re: DLC installer not working

Posted: Fri Oct 26, 2018 7:54 pm
by zakblood
using GOG Galaxy should fix any download issues with the DLC, for the standalone download without, you may need to try there support, as it's not something i know about in depth tbh i'm sorry to say, if it's a game issue, they should be your first port of call

Code: Select all

https://support.gog.com/hc/en-us/categories/201553025?_ga=2.96627167.1561447807.1540583492-1781887460.1540583492
but if they can't help, log a support ticket here and i'm sure someone will find a solution for you in your forum account, just press the support button on the top of this page

Re: DLC installer not working

Posted: Fri Oct 26, 2018 8:07 pm
by zcharles
I'll try as you say, thank you my frend.

Re: DLC installer not working

Posted: Fri Oct 26, 2018 8:19 pm
by zakblood
no problem, fingers crossed it's something simple and easy to fix, either way either they or staff support will fix it and have you back gaming sooner or later hopefully, so let us know how it goes either way and welcome to the board / forum.