I can't see my Onslaught DLC appear in game.

Fantasy General II - Invasion is the reimagination of the strategy game classic from the 90s!

Armies once again draw battle-lines on the war-torn land of Keldonia, and a new generation of commanders will test their bravery and tactics against each other. Fantasy wargaming is back!
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gerbercage
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 48
Joined: Wed Sep 18, 2013 7:59 am

I can't see my Onslaught DLC appear in game.

Post by gerbercage » Fri Mar 13, 2020 4:03 am

I not bought from slitherine store.
I bought from gamersgate store which is steam key.

I had report this in steam's fantasy general 2 forum but I think due to different time zone, so currently no staff answer my latest thread at there.

At steam I already get an update for fantasy general. (I think it is 400++MB update) that why when I go in game, I can see new dlc in game menu but when I choose at there, it ask me to "buy dlc".

I had restart steam. I can't get the "dlc management" button at my game library because it assume that I not owning any dlc.

When I go to "support" -> "dlc or bonus content missing"->"dlc", it show that "You do not have any DLC for this game. Please double check what is included with the version of the game you have. If you still believe you should have extra content for this game, please check your purchase history to verify you have made a purchase for DLC for this product."

I try register the steam key at slitherine register a product page but it not accept it. I think it only accept matrix/slitherine own key rather than steam key.

Here I upload my license to show that I own General Edition
Imagehttps://imgur.com/gnzuVOj

This is the steam dlc page.
If I own the dlc, it will show as "Fantasy General II: Onslaught is already in your Steam library"
but now as you can see, it still show that I not own it.
Imagehttps://imgur.com/aZ3f7sZ

I hope can solve it without much problem because I going to buy Panzer Corps 2 Field Marshal Edition in this few days before it release. This one also from slitherine and include 2 future dlc. Same as this FG2 General edition.

gerbercage
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 48
Joined: Wed Sep 18, 2013 7:59 am

Re: I can't see my Onslaught DLC appear in game.

Post by gerbercage » Fri Mar 13, 2020 9:59 am

I belong to this FG2 Retail General Edition.
https://steamdb.info/sub/392430/apps/
Developer/Publisher please update your steam database.
This one you forget to include the latest dlc into it.
You see only 2 apps and missing this dlc.

This is from steam General Edition. It include latest dlc into it.
https://steamdb.info/sub/390880/apps/

ObG_Chris
Owned by Gravity
Owned by Gravity
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Joined: Fri Apr 05, 2019 11:30 am

Re: I can't see my Onslaught DLC appear in game.

Post by ObG_Chris » Fri Mar 13, 2020 10:16 am

Thanks for finding it out yourself and sorry for the inconvenience

We already notified the publisher about this issue once we saw the original image.

VPaulus
Slitherine
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Location: Portugal

Re: I can't see my Onslaught DLC appear in game.

Post by VPaulus » Fri Mar 13, 2020 10:41 am

Please logoff and login from Steam and then you should see the Onslaught.

gerbercage
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 48
Joined: Wed Sep 18, 2013 7:59 am

Re: I can't see my Onslaught DLC appear in game.

Post by gerbercage » Fri Mar 13, 2020 4:27 pm

ObG_Chris wrote:
Fri Mar 13, 2020 10:16 am
Thanks for finding it out yourself and sorry for the inconvenience

We already notified the publisher about this issue once we saw the original image.
Thanks. Then I will be no need to worry when I buy Panzer Corps 2 Field Marshal Edition which also got 2 future dlc..

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