Fatal Error After Update

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Triarii
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Fatal Error After Update

Post by Triarii »

Hi support have just sent two error log reports.

After my update this morning (using the update client) I am getting a fatal error report on any attempt to use Load or Scenario to open a game.

Sequence is
Click Play Game
Initial game screen opened to 'Release Notes version 1.3.3'
Clicked OK
I now either see 'Send Error Log' or the main screen. The 'Send Error Log' request appears stating game did not shut down if I have previously used Load or Scenario choice (done twice now and error logs sent).
Game then opens to the main screen offering; Load, Scenarios, Multiplayer and Quit as per normal.
I can open Multiplayer - have not tried accepting a game given issues.
I can quit (and on reopening the game avoid the error log request) but if I choose load or scenario I get the same error message as attached.
I then reopen game and get send error log message.
Am currently stuck in this loop.

Error Message reads;

Script Error in DATA/UI/BASEUI.BSF
Failed to find variable IMPED_ACTIVE: Did you forget to predefine it?
Context: FUNCTION StructureTpl_IB_Init
if (IMPED_ACTIVE == FALSE)
{
return
}

//Validity per terrain
for (i = 0; i < IMPED_TERRAINS_LENGTH; i+ +)
{
if (ghImpedTerrains ! = 0)
{
DestroyDynamicArray(ghImpedTerrains);
}
ghImpedTerrains = CreateDynamicA
Pocus
Ageod
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Joined: Tue Oct 02, 2012 3:05 pm

Re: Fatal Error After Update

Post by Pocus »

Support has contacted you I believe
AGEOD Team - Makers of Kingdoms, Empires, ACW2, WON, EAW, PON, AJE, RUS, ROP, WIA.
joanotbcn
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Re: Fatal Error After Update

Post by joanotbcn »

I have the same. The error log say:

20200623_144558
VER:1030300 BUILD:1000606
PLATFORM: WINDOWS
WinVer:6.1.7601.17651
Physical memory: 4095 MB
Virtual memory: 4095 MB
0: NVIDIA GeForce GTX 550 Ti
CPU String: AuthenticAMD
Stepping ID = 3
Model = 4
Family = 15
Extended family = 1
CLFLUSH cache line size = 64
APIC Physical ID = 1
CPU Brand String: AMD Phenom(tm) II X2 555 Processor
Cache Size = 512K
Found DirectX Version Number: 4.09.00.0904
PLATFORM: WINDOWS
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
TS: Start
Using paths:
MAPSCRIPTS: Data/Scripts
ATTRIBUTES: Data
TEMPLATES: Data
UNITASSETS: Data/Assets/Units
STRUCTUREASSETS: Data/Assets/Structures
MARKERASSETS: Data/UI/3D
MAPTEXTURES: Data/Maps
BAMS: Data/Maps
BANNERS: Data/Assets/Banners
TS: UILoaded
Loaded terrain shader(s): 128 ms
INITIAL LOAD 3071
TS: BattleObj
TS: Managers
TS: LT
TS: InitDLUI
TS: Messages
TS: Ended
Using paths:
MAPSCRIPTS: Data/Scripts
ATTRIBUTES: Data
TEMPLATES: Data
UNITASSETS: Data/Assets/Units
STRUCTUREASSETS: Data/Assets/Structures
MARKERASSETS: Data/UI/3D
MAPTEXTURES: Data/Maps
BAMS: Data/Maps
BANNERS: Data/Assets/Banners
Script Error in DATA/UI/BASEUI.BSF:
Failed to find variable StructureTpl_IB_ListRemoveStructure: Did you forget to predefine it?
Context: FUNCTION Structure_IB_ListRemoveStructure

return StructureTpl_IB_ListRemoveStructure(strucTplID);

}



// +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

// IB _ REMOVE CHANCE STRUCTURE

// This is the chance,
######## EXCEPTION: 0x80000003 at address: 0x74D1280C
Starting Debugger
SEARCHING: C:\Program Files (x86)\Slitherine\Field of Glory Empires;C:\Program Files (x86)\Slitherine\Field of Glory Empires;C:\Windows
C:\Program Files (x86)\Slitherine\Field of Glory Empires;C:\Program Files (x86)\Slitherine\Field of Glory Empires;C:\Windows
SGA: DebugBreak
DebugBreak
SGA: CScriptHelper::VarIndex
CScriptHelper::VarIndex
c:\dev\archon\util\scripthelper.cpp(427) : +18 bytes (CScriptHelper::VarIndex) 0
SGA: CScriptHelper::MakeExpression
CScriptHelper::MakeExpression
c:\dev\archon\util\scripthelper.cpp(1612) : +18 bytes (CScriptHelper::MakeExpression) 0
SGA: CCScript::ParseBlock
CCScript::ParseBlock
c:\dev\archon\util\c_script.cpp(1190) : +23 bytes (CCScript::ParseBlock) 0
SGA: CCScript::ParseBlock
CCScript::ParseBlock
c:\dev\archon\util\c_script.cpp(1285) : +32 bytes (CCScript::ParseBlock) 0
SGA: CCScript::ParseScript
CCScript::ParseScript
c:\dev\archon\util\c_script.cpp(3129) : +0 bytes (CCScript::ParseScript) 0
SGA: CCScript::CCScript
CCScript::CCScript
c:\dev\archon\util\c_script.cpp(248) : +0 bytes (CCScript::CCScript) 0
SGA: CCScriptManager::Load
CCScriptManager::Load
c:\dev\archon\util\c_scriptmanager.cpp(543) : +75 bytes (CCScriptManager::Load) 0
SGA: CUIObject::LoadScript
CUIObject::LoadScript
c:\dev\archon\ui\uicomponents.cpp(829) : +47 bytes (CUIObject::LoadScript) 0
SGA: CUIScriptManager::LoadScreen
CUIScriptManager::LoadScreen
c:\dev\archon\ui\uiscript.cpp(1879) : +0 bytes (CUIScriptManager::LoadScreen) 0
SGA: CUIScriptManager::LoadScreens
CUIScriptManager::LoadScreens
c:\dev\archon\ui\uiscript.cpp(117) : +0 bytes (CUIScriptManager::LoadScreens) 0
SGA: CGame::StartCampaign
CGame::StartCampaign
c:\dev\ageodengine\game\game.cpp(2275) : +0 bytes (CGame::StartCampaign) 0
SGA: CGame::Load
CGame::Load
c:\dev\ageodengine\game\game.cpp(2594) : +0 bytes (CGame::Load) 0
SGA: CGame::Load
CGame::Load
c:\dev\ageodengine\game\game.cpp(2634) : +17 bytes (CGame::Load) 0
SGA: CGame::HandleLoadSave
CGame::HandleLoadSave
c:\dev\ageodengine\game\game.cpp(3863) : +0 bytes (CGame::HandleLoadSave) 0
SGA: HandlerLoadSave
HandlerLoadSave
c:\dev\ageodengine\game\handlers.cpp(102) : +0 bytes (HandlerLoadSave) 0
SGA: CUIObject::ProcessMessage
CUIObject::ProcessMessage
c:\dev\archon\ui\uicomponents.cpp(1205) : +11 bytes (CUIObject::ProcessMessage) 0
SGA: CUIObject::Message
CUIObject::Message
c:\dev\archon\ui\uicomponents.cpp(1137) : +18 bytes (CUIObject::Message) 0
SGA: CUIButton::Trigger
CUIButton::Trigger
c:\dev\archon\ui\uicomponents.cpp(2724) : +0 bytes (CUIButton::Trigger) 0
SGA: CUIButton::HandleMouse
CUIButton::HandleMouse
c:\dev\archon\ui\uicomponents.cpp(2656) : +0 bytes (CUIButton::HandleMouse) 0
SGA: CUIManager::MsgProc
CUIManager::MsgProc
c:\dev\archon\ui\uimanager.cpp(3318) : +53 bytes (CUIManager::MsgProc) 0
SGA: WndProc
WndProc
c:\dev\archon\platform_windows.cpp(689) : +32 bytes (WndProc) 0
SGA: gapfnScSendMessage
gapfnScSendMessage
SGA: GetThreadDesktop
GetThreadDesktop
SGA: GetClientRect
GetClientRect
SGA: CallWindowProcA
CallWindowProcA
SGA: Direct3DCreate9
Direct3DCreate9
SGA: gapfnScSendMessage
gapfnScSendMessage
SGA: GetThreadDesktop
GetThreadDesktop
SGA: CharPrevW
CharPrevW
SGA: DispatchMessageA
DispatchMessageA
SGA: CPlatform::ProcessPlatformMessages
CPlatform::ProcessPlatformMessages
c:\dev\archon\platform_windows.cpp(332) : +0 bytes (CPlatform::ProcessPlatformMessages) 0
SGA: CPlatform::MainLoop
CPlatform::MainLoop
c:\dev\archon\platform_windows.cpp(1050) : +8 bytes (CPlatform::MainLoop) 0
SGA: WinMain
WinMain
c:\dev\archon\platform_windows.cpp(568) : +11 bytes (WinMain) 0
SGA: __tmainCRTStartup
__tmainCRTStartup
f:\dd\vctools\crt_bld\self_x86\crt\src\crtexe.c(578) : +29 bytes (__tmainCRTStartup) 0
SGA: BaseThreadInitThunk
BaseThreadInitThunk
SGA: RtlInitializeExceptionChain
RtlInitializeExceptionChain
SGA: RtlInitializeExceptionChain
RtlInitializeExceptionChain
Debugger Cleanup
dredpath
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Re: Fatal Error After Update

Post by dredpath »

Exactly the same problem after update, crashes to desktop, error message sent
Pocus
Ageod
Ageod
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Re: Fatal Error After Update

Post by Pocus »

This might be caused by old files not properly overwritten, please contact support at support@slitherine.co.uk, so they can identify at which point the update fails.
AGEOD Team - Makers of Kingdoms, Empires, ACW2, WON, EAW, PON, AJE, RUS, ROP, WIA.
Salis
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Re: Fatal Error After Update

Post by Salis »

Same error here as well
pipfromslitherine
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Re: Fatal Error After Update

Post by pipfromslitherine »

Have you guys tried uninstalling and then reinstalling the game?

Cheers

Pip
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sth0009
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Re: Fatal Error After Update

Post by sth0009 »

same here, after upgrade i get the errors listed above. I uninstalled the game, reinstalled and patched.

same error.

I am running the non-steam version. For now i have removed the game form my system. perhaps i will try the steam version in the coming weeks. Too bad for me.
pipfromslitherine
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Re: Fatal Error After Update

Post by pipfromslitherine »

Can you guys try uninstalling and then also manually deleting any remaining folders or files in the install folder, in case old files are not being removed. If that still doesn't fix it we will need to investigate further.

Cheers

Pip
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sth0009
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Re: Fatal Error After Update

Post by sth0009 »

Uninstalled the game.
Deleted files from the install directory.
Deleted all saved game files in user document directory as well.
Reboot
Reinstalled game and patched.
Same crash on grand campaign game launch.

Note: prior to this patch I had no issues.
pipfromslitherine
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Re: Fatal Error After Update

Post by pipfromslitherine »

What happens if you rename the Documents/My Games/FieldOfGloryEmpires folder and then run the game (which should act as it did on first run)?

Cheers

Pip
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sth0009
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Re: Fatal Error After Update

Post by sth0009 »

load original setup installer 1.0.1, game launches without issue.
install patch 1.3.3.0, on scenario launch i see error, see attachment.
rename folder at Documents/My Games/FieldOfGloryEmpires and attempt launch, same errors.
Attachments
errors.PNG
errors.PNG (18.04 KiB) Viewed 2142 times
Pocus
Ageod
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Re: Fatal Error After Update

Post by Pocus »

We are investigating if the patching process is 100% correct, stay tuned gents and sorry for the delay.
AGEOD Team - Makers of Kingdoms, Empires, ACW2, WON, EAW, PON, AJE, RUS, ROP, WIA.
sth0009
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Re: Fatal Error After Update

Post by sth0009 »

Thank you
Pocus
Ageod
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Re: Fatal Error After Update

Post by Pocus »

Another patch is around the corner.
AGEOD Team - Makers of Kingdoms, Empires, ACW2, WON, EAW, PON, AJE, RUS, ROP, WIA.
sth0009
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Re: Fatal Error After Update

Post by sth0009 »

Pocus wrote: Fri Sep 04, 2020 9:41 am Another patch is around the corner.
This sounds good. I will try it and let you know.
Thank you
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