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Re: Anniversary Coupons

Posted: Tue Jun 07, 2016 5:43 pm
by jlkuro99
I tried to make a purchase on June 3rd (anniversary coupon was dated 5/6) however it did not reflect my discount so I didn't make the purchase. What good if a coupon if it doesn't work.

Re: Anniversary Coupons

Posted: Tue Jun 07, 2016 7:19 pm
by VPaulus
jlkuro99 wrote:I tried to make a purchase on June 3rd (anniversary coupon was dated 5/6) however it did not reflect my discount so I didn't make the purchase. What good if a coupon if it doesn't work.
Probably you haven't inserted the coupon correctly or didn't click in the Update button after having inserted the coupon code.
Anyway, have you tried to contact us?

Re: Anniversary Coupons

Posted: Wed Jun 08, 2016 10:20 pm
by jlkuro99
No, I haven't tried to contact anyone however I've lost interest in the purchase.

Re: Anniversary Coupons

Posted: Thu Jul 07, 2016 1:48 pm
by patriot14
Finally my day is here!! :D :D :D 7/7/11 is my date and I hope to finish the Panzer collection (Soviet and Sea Lion) with a big discount. What time are the emails/discounts sent out?

Re: Anniversary Coupons

Posted: Tue Aug 02, 2016 4:42 pm
by jalefkowit
I just received my 12-year anniversary coupon! (Has it been that long since I bought my first Matrix game already??? Eep :mrgreen: )

One question: am I correct in assuming that, since the coupon code is for purchases made via the Matrix & Slitherine online stores, it can't be used for purchases of Matrix/Slitherine titles for iOS? (Since those you have to buy via the iTunes store.)

Re: Anniversary Coupons

Posted: Tue Aug 02, 2016 4:46 pm
by zakblood
it can't be used for purchases of Matrix/Slitherine titles for iOS? (Since those you have to buy via the iTunes store.)
correct :wink:

Re: Anniversary Coupons

Posted: Mon Aug 08, 2016 9:16 am
by BiteNibbleChomp
I bought Pride of Nations a month ago with my coupon (11%, those who are wondering). However my dad got his in an email today and doesn't want it, even though it is probably worth the maximum 50%. Will it work if I try to enter his coupon into a purchase on my account?

- BNC

Re: Anniversary Coupons

Posted: Mon Aug 08, 2016 9:18 am
by VPaulus
BiteNibbleChomp wrote:I bought Pride of Nations a month ago with my coupon (11%, those who are wondering). However my dad got his in an email today and doesn't want it, even though it is probably worth the maximum 50%. Will it work if I try to enter his coupon into a purchase on my account?
Yes.

Re: Anniversary Coupons

Posted: Wed Dec 07, 2016 5:35 pm
by USSCheyenne688i
Thank you for a 7 year coupon! Used it for CMANO and Flashpoint Campaigns Red Storm.

Re: Anniversary Coupons

Posted: Tue Dec 20, 2016 1:39 pm
by Vargas78
I used mine with the current sale to get all the FOG expansions :)

Re: Anniversary Coupons

Posted: Thu Dec 22, 2016 11:46 pm
by goose_2
Today is my anniversary.

Where is my coupon?

I was going to use my gift card from the tournament to maximize my buying power. ;)

Re: Anniversary Coupons

Posted: Fri Dec 23, 2016 1:49 am
by Happycat
goose_2 wrote:Today is my anniversary.

Where is my coupon?

I was going to use my gift card from the tournament to maximize my buying power. ;)
I'm not support for this forum, but suggest that you contact Slitherine's help desk. They're very good at what they do and can handle the problem directly (and privately, which obviously can't be done here on this forum) :) Good luck.

Re: Anniversary Coupons

Posted: Fri Dec 23, 2016 1:50 am
by Happycat
Karac wrote:Thank you for a 7 year coupon! Used it for CMANO and Flashpoint Campaigns Red Storm.
Two very awesome choices :)

Re: Anniversary Coupons

Posted: Fri Jan 13, 2017 3:27 pm
by turn4441
No coupon for me. My anniversary was in September, e-mails are allowed, but nothing came. Contacted support and was told to contact them if I don't get one in September 2017. Oh well, I already don't have the time to play hardly any of the 40-some Matrix/Slitherine games/DLCs I already own and there isn't really anything new that I'm currently interested in. However, it is a tad disappointing to wait several months just to get stiffed. :(

Re: Anniversary Coupons

Posted: Mon Feb 27, 2017 1:29 am
by bssybeep
fyi, I received my coupon for 2016 on 1/27/2016. For 2017, I have not yet received a coupon. I was wondering when the coupon will be sent out? thanks.

Re: Anniversary Coupons

Posted: Mon Feb 27, 2017 10:17 am
by VPaulus
bssybeep wrote:fyi, I received my coupon for 2016 on 1/27/2016. For 2017, I have not yet received a coupon. I was wondering when the coupon will be sent out? thanks.
The coupons are sent automatically. Please check your spam folder.

Re: Anniversary Coupons

Posted: Mon Feb 27, 2017 2:53 pm
by turn4441
Hasn't helped me, I've been checking my spam folder since my anniversary in September, but still no coupon. Apparently, the coupons are either 'Fake News' or Alternative Facts'.

Re: Anniversary Coupons

Posted: Mon Feb 27, 2017 6:25 pm
by VPaulus
turn4441 wrote:Hasn't helped me, I've been checking my spam folder since my anniversary in September, but still no coupon. Apparently, the coupons are either 'Fake News' or Alternative Facts'.
Just because you apparently haven't received it, it doesn't mean that we haven't sent it, right? :wink:
Anyway, you could have contacted us at support[at]slitherine.co.uk.

Re: Anniversary Coupons

Posted: Mon Feb 27, 2017 7:30 pm
by turn4441
I would say, yes, it does. I suppose it could have been sent into the ether, but I have no problem receiving Slitherine/Matrix news releases. Are there records of those that are sent? While I assume it's automated, I would think it would be fairly easy to do a search by e-mail address to find out.

I did contact support back in December. Look up a few posts (Jan. 13th) for the results.

Re: Anniversary Coupons

Posted: Mon Feb 27, 2017 10:31 pm
by bssybeep
VPaulus wrote:
bssybeep wrote:fyi, I received my coupon for 2016 on 1/27/2016. For 2017, I have not yet received a coupon. I was wondering when the coupon will be sent out? thanks.
The coupons are sent automatically. Please check your spam folder.
Could you please resend the coupon. For some reason I can't locate it in the spam or intray.

thanks