Server problems

enric · Post by **enric** » Tue Nov 12, 2013 6:42 pm

Since 24-48 hour the server is giving problems again.

Navaronegun · Post by **Navaronegun** » Tue Nov 12, 2013 6:48 pm

Indeed. It was down for various 2-3 hour periods SAT, SUN and MON.

glenghiscan · Post by **glenghiscan** » Tue Nov 12, 2013 7:20 pm

Getting to be on a daily basis ruining a otherwise good game

Post by **pipfromslitherine** » Tue Nov 12, 2013 8:14 pm

We are trying to track down the issue. The more information you can provide the better. So whenever you see an issue please let us know the time (and timezone), and ideally your IP address.

Sorry for the ongoing issues, we are, as I say, following up the issues with the server team.

Cheers

Pip

Navaronegun · Post by **Navaronegun** » Tue Nov 12, 2013 8:18 pm

Pip, if you go back through the last few days I did just that in GMT. It affected the US, UK and Sweden based upon responses.

Nav

Moosemilk · Post by **Moosemilk** » Tue Nov 12, 2013 8:31 pm

Add Canada to that list. Been having problems for a few days now. Most recently for the past couple of hours.

glenghiscan · Post by **glenghiscan** » Tue Nov 12, 2013 11:39 pm

At least 8hrs now if they don't sort this out I won't be buying BA2 as the best thing about the game is online play it's ruining the game

morge4 · Post by **morge4** » Wed Nov 13, 2013 2:01 am

All seems ok at the moment here (2100 EST - North Carolina). upload and downloads are approx 8-10 seconds

LandMarine47 · Post by **LandMarine47** » Wed Nov 13, 2013 2:05 am

In Texas 10-20

falco148 · Post by **falco148** » Wed Nov 13, 2013 2:05 pm

Ditto here in South Korea. Havnt been able to access a PBEM game for about 2 days now. Hope u guys can get it sorted soon. I need my daily fix of BA.....I'm an addict!

glenghiscan · Post by **glenghiscan** » Wed Nov 13, 2013 4:55 pm

Once again not working in uk either 16.55 GMT

morge4 · Post by **morge4** » Wed Nov 13, 2013 4:59 pm

1156 EST, IP address = 75.176.43.168

Took one minute and I got failed to load...retries after that failed automatically

Before that the other turns I played were up and down at about 15 seconds

Post by **pipfromslitherine** » Wed Nov 13, 2013 8:51 pm

We have made some server fixes that we hope will solve the issue. If you are still seeing problems then please let us know.

Cheers

Pip

Moosemilk · Post by **Moosemilk** » Wed Nov 13, 2013 9:13 pm

Was ok two hours ago but getting "Failed to load" now.

MM

falco148 · Post by **falco148** » Wed Nov 13, 2013 9:39 pm

Still no response here 6.00am Seoul Asia. (GMT + 9 hrs). Sent PM.

Post by **valery** » Wed Nov 13, 2013 10:17 pm

Sorry for the problem. We were building several indexes to increase the performance of the server, during this time connections were failing, sorry about that. Please try now guys, and let us know if the connection feels faster.

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