FoG Crashes When Starting

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petergarnett
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FoG Crashes When Starting

Post by petergarnett » Wed Nov 23, 2011 6:26 pm

Having re-installed base game to new Pc & unlocked the expansions I then tried to d/load latest version 1.7.0
It failed as it could not find some files in resources folder. So I copied them over from my previouos version (stored on external drive) & selected Try Again.

Now I get this error upon starting FoG:-

util.GameStoppedException
1.7.0 2011 11 19 win
{Invalid window subclass ancientsnewgamewindow.}
{0}
uiplayer.htk.GraphicsArea.LoadWindowNormal o uiplayer.htk.GraphicsArea o XmlElement
uiplayer.htk.GraphicsArea.LoadWindows o uiplayer.htk.GraphicsArea o XmlNode
uiplayer.htk.GraphicsArea.Initialise o uiplayer.htk.GraphicsArea o XmlElement o XmlNodeList
uiplayer.UIImp.Initialise o uiplayer.UIImp o uiplayer.htk.GraphicsArea o uiplayer.EngineUI
uiplayer.s.AncientsUIFactory.uiCreate o uiplayer.UI o uiplayer.s.AncientsUIFactory o uiplayer.htk.GraphicsArea
gameinstance.Program.ThreadStart o gameinstance.Program
Delegate.IM Invoke
util.DelegateThread.Event Run o util.DelegateThread

keithmartinsmith
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Post by keithmartinsmith » Fri Nov 25, 2011 10:03 am

It may be better to reinstall FOG. Alternatively in a few days there will be a downloadable patch installer that should reset all the resource folder files fix this issue. Keith

petergarnett
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Post by petergarnett » Wed Nov 30, 2011 8:41 pm

Any update on a date for this patch please? Still unable to play despite the reinstall.

IainMcNeil
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Post by IainMcNeil » Thu Dec 01, 2011 12:01 pm

Sorry you are having problems. The files are in production now and we'll be building a test installer very soon. We expect thw patch to release late next week or early the following week.

petergarnett
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Post by petergarnett » Wed Dec 21, 2011 5:55 pm

Glad I'm not holding my breath waiting for this patch.

Sorry to push you but every other game / piece of software I have runs perfectly on my new PC with the exception of FoG.

keithmartinsmith
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Post by keithmartinsmith » Thu Dec 22, 2011 8:51 am

171 is available. Suggest you uninstall then reinstall FOG, just the basic game. THen collect the 160 patch installer from the downloads site at Slitherine. Then select update from within the game. So not try and take any setting from the previous setup. Keith

petergarnett
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Post by petergarnett » Fri Dec 23, 2011 1:40 pm

Yet again I've uninstalled it all, installed just the base game, then 1.6.0 patch then used uped to get 1.7.1.

I try to register the expansion & get the following error:-

Runtime Error

\common\plugin.cpp: 7450
failure condition:pluginEntryTable.GetEntry(entrypointName out)

Clicking on OK just gets bringing up the error so I have to cancel.

keithmartinsmith
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Post by keithmartinsmith » Fri Dec 23, 2011 10:34 pm

Can you help us here and be very specific on what exactlty you click up to the point of the crash, naming the buttons exactly that you select.

Also where did you get your copy of FOG for the first install before the 160 patch. Is it a Slitherine or Matrix download or CD, or other.

All so that we can try and exactly replicate the issue.

Thanks
Keith

petergarnett
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Post by petergarnett » Sun Dec 25, 2011 2:36 pm

Hurrah - success at last. For the 4th time I uninstalled everything, then installed the base game and patch 1.6.0

However this time I entered my serials for the expansions PRIOR to updating to 1.7.0 or 1.7.1

Now everything is working fine.

Strebe
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Post by Strebe » Mon Dec 26, 2011 9:16 pm

game crashes on start up, intermediately

NullPointerException
1.7.1 2011 11 30 win
{}
{0}
uiplayer.gl.GLBigPicture.PreRenderLoad o uiplayer.gl.GLBigPicture
uiplayer.gl.GLGraphics.DoPreRenderLoading
uiplayer.gl.DrawingArea.Event Render b o uiplayer.gl.DrawingArea
Delegate.Invoke
Application. CallFunctionWithExceptionHandling o Application p
Main
main

keithmartinsmith
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Post by keithmartinsmith » Tue Dec 27, 2011 11:14 pm

Can you tell me your Windows version, PC model. RAM, graphics card and graphics RAM.
Thanks
Keith

Strebe
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Post by Strebe » Wed Dec 28, 2011 12:25 am

Winsows XP, Professional Version 2002 service pack 3
AMD Athlon 1.89Ghz 2GB RAM
Nividia Geoforce 8400GS
512MB DDR2

keithmartinsmith
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Post by keithmartinsmith » Wed Dec 28, 2011 11:45 am

Will try to replicate this issue and get back to you. Keith

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