WHERE IS TECH SUPPORT ?
Moderators: Slitherine Core, BA Moderators
WHERE IS TECH SUPPORT ?
dOES ANYONE RESPOND TO TECH SUPPORT ? Ive got a bug where I cant select movement options...neither the right mouse or left mouse button option works correctly...usually halfway through a game the options for movement..firing..turning..etc wont work ? Why? Who is in charge of support for Battle Academy...?
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You can see from the forums that we of course respond to tech support issues. I saw your initial post, but it's not a problem that's ever been reported before and so it needed to be investigated. My only advise would be to check for stuck keys (if SHIFT, CONTROL, etc are stuck down, the game might think you are trying to do something other than just click the menu items).
Please refrain from shouting (all caps) - it makes the board and messages harder to read.
Cheers
Pip
Please refrain from shouting (all caps) - it makes the board and messages harder to read.
Cheers
Pip
Only game purchased by Slitherine thats had this error
No stuck keys...no problems from ALL other games...just this one...any further advice?
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Its not a stuck key
Do I need to send you a video of me playing this to prove its not a stuck key...should I post it on youtube or link it to the forums...just randomly the selection option for actions get "stuck"...I'm on an ASUS stealth gaming laptop...very new
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Already tried that
yes you can choose right or left button controls...but they will freeze up randomly during some games...I've been using computers since 1985 and know if I'm having a stuck key problem !
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Just had something like this happen in the middle of the demo. I was able to select units and a square to which I wanted to move them but couldn't activate the action. The possible types of move (and suppressive fire) showed but a left click wouldn't allow me to select them.
I saved the game, reloaded and the problem went away.
I saved the game, reloaded and the problem went away.
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