ravenflight wrote:shadowdragon wrote:Reviewing the many, many comments offering Slitherine unsolicted advice about how to run their business you'd think that the wargaming community was over-flowing with sucessful business entrepeneurs, which makes me wonder why so many have commented that they can't afford a ipad or any other tablet.
I dunno if too many people have offered business advice. I for one have basically said that I'd vote with my feet - if it's not available in a printable format. I'm not about to assume that it was my voice that swayed the board of directors of Slitherine inc., but it may well have been the 85% (I think at last count) who answered the poll 'no, I won't buy it'.
Now, I'm not sure - I'm not a business analyst, but I get the vague feeling that losing 85% of your clientele is not a good way to do business. I'll go out on a limb here and say that someone who WAS a business analyst would say that 15% retention rate is poor.
Slitherine can and always will do whatever they want to do. They do what they do, and the customer will do what they want to do... and I've only voiced what I would do.
I've not counted up the numbers one way or another, but respectfully expressing your opinion / voting with your feet is entirely appropriate. Although in real life one should expect a range of opinions from respectful to less so. I fully do expect that the results on the forum are THE reason for Slitherine changing their position - as they have admitted. I did say I would buy the digital version but did write (way back) that at the very least a printable list of v1 changes for v2 (especially since v2, as someone pointed out, is really a "v1.1") is fair. It seems we are getting there....although, it seems with a fair bit of angst. I would also expect - IF v2 is successful and that may be a big "IF" - that digital versions for other platforms would appear.
As someone who has had to manage my own "retirement" investmenst for a long time, I've done a fair bit of investment analysis. I also contribute to a major on-line investment newsletter / advisory service. There are cases when losing a customer base is a good business decision - even if the company makes some proft for those customers. That is when the return is less than the company's cost of capital (i.e., the particular business line associated with the customer base is a capital destroying one). Slitherine is in a business which is very volatile - i.e., high rate of bankruptcy, unpredictable future returns, easily disupted, etc. Due to this risk investors reasonably demand a high rate of return. So it may very well be that exiting the tabletop games business would be a good decision. However, it is possible that a "capital destroying" business line is worthwhile if it draws customers into more profitable parts of the business.
But, since Slitherine is a private company it's impossible to evaluate any decision they make. It's hard enough with public companies. However, as someone in the hobby (and therefore a customer) I want as much choice as possible at the lowest price possible. Who wouldn't?