MP game kaput

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morge4
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MP game kaput

Post by morge4 » Wed Sep 07, 2016 1:35 pm

I am playing a custom game with TheBaldEagle, name is The Red River. This is the second time we have tired this scenario and the second time it has gone crazy on us. When the turn is opened, the board is all scrambled and you can not do anything with the turn. I tired sending a ctrl-r but never got a confirmation it was sent.

Is there any way to have the turn restored from backup to Round 16? Scrambled turn is Round 17.

Thanks.

morge4
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Re: MP game kaput

Post by morge4 » Fri Sep 09, 2016 4:26 pm

Bump...

Is this even a possibility? :? If not, then I will have my opponent claim the game.

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Re: MP game kaput

Post by zakblood » Fri Sep 09, 2016 5:02 pm

Just contact support[at]slitherine.co.uk with your question, they maybe able to help, as the server team will have that sort of information, which i don't i'm sorry to say so can't advise

VPaulus
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Re: MP game kaput

Post by VPaulus » Fri Sep 09, 2016 8:32 pm

We can only restore the previous move. If you last turn was the 10th we can restore the 9th, but not the 8th.

morge4
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Re: MP game kaput

Post by morge4 » Sat Sep 10, 2016 2:47 pm

The last turn was around the 5th. If that is too far back, I understand.

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Re: MP game kaput

Post by VPaulus » Sat Sep 10, 2016 9:37 pm

I'm sorry, but it's not clear for me, but which turn are you in?

morge4
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Re: MP game kaput

Post by morge4 » Sun Sep 11, 2016 12:52 pm

The turn online says Round 17. So each of us has had 8 plays each. I think we are actually still playing Turn 1 in the game. I'm a little confused also.

I noticed the issue on the 5th of Sept.

So, I guess we need the turn restored to Round 16, if that can be done.

VPaulus
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Re: MP game kaput

Post by VPaulus » Sun Sep 11, 2016 4:14 pm

Contact tech support at support[at]slitherine.co.uk an we will restore to the previous turn.
You'll need to provide the name of the scenario you are playing, and the username of the players involved.

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Re: MP game kaput

Post by visualrob » Thu Sep 22, 2016 1:24 am

Hi, morge4!

I apologize for the delay in addressing this problem.
Do you remember if you were using sticky bombs (or magnetic bombs)? Sometimes they're known to give problems in MP, in the current version.

morge4
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Re: MP game kaput

Post by morge4 » Thu Sep 22, 2016 1:15 pm

I was not using them, not sure if my opponent was using them or not.

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Re: MP game kaput

Post by Timka79 » Mon Sep 26, 2016 9:28 am

morge4 wrote:I am playing a custom game with TheBaldEagle, name is The Red River. This is the second time we have tired this scenario and the second time it has gone crazy on us. When the turn is opened, the board is all scrambled and you can not do anything with the turn. I tired sending a ctrl-r but never got a confirmation it was sent.

Is there any way to have the turn restored from backup to Round 16? Scrambled turn is Round 17.

Thanks.
Hi! I have the same problem, playing MP game with MrZarbiwayne. He used sticky bombs on his last turn.

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