DL Game Doesn´t Recognize My Serial Number
Moderator: Slitherine Core
DL Game Doesn´t Recognize My Serial Number
Bought Spartan DL a while ago; downloaded yesterday.
When I tried to install, I got the message my serial number is invalid. Very disappointed!
When I tried to install, I got the message my serial number is invalid. Very disappointed!
Re: DL Game Doesn´t Recognize My Serial Number
if you type it in just like it says and don't copy paste or take any spaces, it will work
only one space even after the end will make it invalid
0000-0000-0000-0000
if your a 100% sure it doesn't work,
To file a Helpdesk Ticket please send an email to support@slitherine.co.uk
only one space even after the end will make it invalid
0000-0000-0000-0000
if your a 100% sure it doesn't work,
To file a Helpdesk Ticket please send an email to support@slitherine.co.uk
Re: DL Game Doesn´t Recognize My Serial Number
That´s what I did, of course.
Tried it 3 times. Always got the "invalid serial number" message.
Tried it 3 times. Always got the "invalid serial number" message.
Re: DL Game Doesn´t Recognize My Serial Number
ok, if you message support and give this post as a link, they will help you with it, good luck and sorry for the delay
Re: DL Game Doesn´t Recognize My Serial Number
Ok, got an automated ticket. Now what do I do with it?
Re: DL Game Doesn´t Recognize My Serial Number
wait and check your emails as they will reply by that, good luck, it's a too way process, they ask some questions, you provide the answers, then they offer the fix and solution, 99 times out of a 100, it's sorted, so good luck and fingers crossed you will be playing asap
Re: DL Game Doesn´t Recognize My Serial Number
Well, the solution would be quite simple: I need a new serial number, since the one I got when I bought the game is, for some reason or other, no longer valid.
It´s about 2 hrs now since I got the automated ticket; haven´t heard from support since.
It´s about 2 hrs now since I got the automated ticket; haven´t heard from support since.
Re: DL Game Doesn´t Recognize My Serial Number
time of day, office hours etc i'm sorry to say and tickets are answered on a first come first served basis, so i'm sorry but i don't know who's in the cue in front of you or how many these is either, until you receive a email back all i can say hopefully it won't be too long
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Re: DL Game Doesn´t Recognize My Serial Number
Hi I have just purchased the following Field of Glory 2 & the code sent me by email does not work the program keeps telling me wrong serial #
please can you help
please can you help
Re: DL Game Doesn´t Recognize My Serial Number
can you please make you take over no space, either manually type in the code number plus
eg (00000-00000-00000) without the brackets and using the - key as well, making sure no space at the front or behind before you press enter / return key etc
eg (00000-00000-00000) without the brackets and using the - key as well, making sure no space at the front or behind before you press enter / return key etc