Server unable to validate your details

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ggarynorman
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Server unable to validate your details

Post by ggarynorman » Thu Feb 14, 2019 10:12 am

Hello,

i have a number of Multiplayer matches on at the moment. When I try and login I get;

Server has been unable to validate your details. Please contact support.

Could you please help me resolve this

Thanks

rbodleyscott
Field of Glory 2
Field of Glory 2
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Re: Server unable to validate your details

Post by rbodleyscott » Thu Feb 14, 2019 10:23 am

The server was down earlier but is now back up.

If this does not resolve the issue, please email support@slitherine.co.uk
Richard Bodley Scott

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paulmcneil
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Re: Server unable to validate your details

Post by paulmcneil » Fri Feb 15, 2019 10:10 am

I've got the same problem. Doesn't Slitherine run a backup server?
Paul McNeil

stockwellpete
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Re: Server unable to validate your details

Post by stockwellpete » Fri Feb 15, 2019 10:14 am

It seems to happen at around 9-30 am (UK time) and last for about half an hour. It has this week, anyway.

rbodleyscott
Field of Glory 2
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Re: Server unable to validate your details

Post by rbodleyscott » Fri Feb 15, 2019 10:55 am

paulmcneil wrote:
Fri Feb 15, 2019 10:10 am
I've got the same problem. Doesn't Slitherine run a backup server?
They have server backups, but not, as far as I know, backup servers. If you think this downtime is bad, try some of the popular MMOs (World of Warcraft, Elder Scrolls Online etc.). They don't seem to have backup servers for when the main servers are down either. I guess it isn't economically viable.
Richard Bodley Scott

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rbodleyscott
Field of Glory 2
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Re: Server unable to validate your details

Post by rbodleyscott » Fri Feb 15, 2019 11:00 am

The server is up now, so if you are still getting the "Server is unable to Validate your details" message, you should email support@slitherine.co.uk
Richard Bodley Scott

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