Warning: PBEM glitch - If you have sent out a PBEM invitation recently, it might have been cancelled

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AlbertoC
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Warning: PBEM glitch - If you have sent out a PBEM invitation recently, it might have been cancelled

Post by AlbertoC » Thu Aug 08, 2019 1:49 pm

We experienced a technical issue with our PBEM server. It is now fixed, but unfortunately we had to delete 160 pending invitations to PBEM games.

If you sent out an invitation in the last few days, you might be affected and your invitation might have been cancelled. We deeply apologize for any inconvenience.

Please reach out to our customer support at support@slitherine.co.uk if you need any further assistance.

Sethor
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Re: Warning: PBEM glitch - If you have sent out a PBEM invitation recently, it might have been cancelled

Post by Sethor » Thu Aug 08, 2019 3:27 pm

Thanks for fixing it.

Scarface
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Re: Warning: PBEM glitch - If you have sent out a PBEM invitation recently, it might have been cancelled

Post by Scarface » Thu Aug 08, 2019 4:30 pm

Thanks for taking care of it!

psklenar
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Re: Warning: PBEM glitch - If you have sent out a PBEM invitation recently, it might have been cancelled

Post by psklenar » Mon Aug 12, 2019 2:47 pm

Is there a new PBEM login issue or something related to this from the 8th?

I played a PBEM turn early this AM (6:30-ish AM ET USA), recently received notice I have a turn waiting, but when I click on the Multiplayer button on the main screen, I get a message that the server can't authenticate me ... before I even get to the screen where I plug in my user name and password.

pat----

Sethor
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Re: Warning: PBEM glitch - If you have sent out a PBEM invitation recently, it might have been cancelled

Post by Sethor » Mon Aug 12, 2019 2:59 pm

Cancel, cancel - the problem has reoccurred today!

rbodleyscott
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Re: Warning: PBEM glitch - If you have sent out a PBEM invitation recently, it might have been cancelled

Post by rbodleyscott » Mon Aug 12, 2019 7:12 pm

There does appear to be something going on - there are reports in several threads. The server people have now been notified - but it is outside office hours at present.
Richard Bodley Scott

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