Can not buy or download SC civil war

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Worg64
Private First Class - Opel Blitz
Private First Class - Opel Blitz
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Joined: Wed Nov 23, 2016 4:42 pm

Can not buy or download SC civil war

Post by Worg64 »

Hi support
I try to buy and download the strategic command Civil War but when after verify bank card and continue with process all I get is this message

Error - Shopping Cart
.

RETURN TO PAYMENT INFO

The card is up to date and I have enough money and all information is correct.
I have sent a mail to your support for more than one day ago but no answer.
Would appreciate a answer in this as soon possible thanks
:(
Nanbu753
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Re: Can not buy or download SC civil war

Post by Nanbu753 »

hi
did you solve that problem?
Worg64
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Wed Nov 23, 2016 4:42 pm

Re: Can not buy or download SC civil war

Post by Worg64 »

No didnt get any help from support
They said error was fixed but it was not.
And I lost the game discount during their
response time. Not that it matter since I can not buy here. My card works fine in other sites.
So I will go elsewhere and buy other games.
Having a online shop that doesnt work and dont get fixed seem really bad.
SenniTreborius
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Re: Can not buy or download SC civil war

Post by SenniTreborius »

Error - Shopping Cart
unable to purchase games. bank informs me that this is due to website misconfiguration with new anti-fraud protocols. its the same on ebay. we will just have to wait until slitherine pulls its finger out. :evil:
VPaulus
Slitherine
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Location: Portugal

Re: Can not buy or download SC civil war

Post by VPaulus »

SenniTreborius wrote: Mon Aug 22, 2022 8:52 pm Error - Shopping Cart
unable to purchase games. bank informs me that this is due to website misconfiguration with new anti-fraud protocols. its the same on ebay. we will just have to wait until slitherine pulls its finger out. :evil:
You've opened a support ticket regarding your issue. I suggest you to reply to our last message.
tyronec
Colonel - Ju 88A
Colonel - Ju 88A
Posts: 1523
Joined: Sat Dec 06, 2014 11:09 am

Re: Can not buy or download SC civil war

Post by tyronec »

Same problem.
tyronec
Colonel - Ju 88A
Colonel - Ju 88A
Posts: 1523
Joined: Sat Dec 06, 2014 11:09 am

Re: Can not buy or download SC civil war

Post by tyronec »

So I raised a ticket on this one and was told that my card (which is from one of the major UK banks) was not compatible with matrixgames.
Sadvids
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Joined: Tue Oct 04, 2022 12:45 pm

Re: Can not buy or download SC civil war

Post by Sadvids »

Grand Tactician is a game that I really enjoy. They've put in a lot of effort since their EA launch, and it shows. You have a lot of control over how the war plays out, and if you're a Civil War buff, this is the game for you.

It's basically UG turned up to 11 and the knob ripped off.
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