Purchase Issues

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

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derkleinedieb
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Mon Mar 29, 2021 11:16 am

Purchase Issues

Post by derkleinedieb »

I dont know if there is an known issue with purchases currently? Trying to order Distand World 2, via the Slitherine Store. When finishing the order and setting cc details to pay it lists the price correctly with 49,99 €. But when i have to finalize the 2 way security confirmation on my bank account, the store tries to deduct 124,20 € from my credit card?
Why is that?
pipfromslitherine
Site Admin
Site Admin
Posts: 9702
Joined: Wed Mar 23, 2005 10:35 pm

Re: Purchase Issues

Post by pipfromslitherine »

You should contact support@slitherine.co.uk, they can then work with you to determine what is going on. An open forum isn't the best place to discuss CC issues :)

Cheers

Pip
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