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Error logging onto multiplayer server
Posted: Sat Feb 06, 2021 3:08 am
by OmegaMan1
Hello, I just started receiving an error pop up when I try to log into the PzC2 multiplayer server saying that my serial number has not been found (see attached image). I've been playing the game for several months without issue. I am able to access the Slitherine servers in my other games. I've been playing the game on the same laptop as well. Any ideas what could be the cause? Thanks!
Dave
Re: Error logging onto multiplayer server
Posted: Sat Feb 06, 2021 1:44 pm
by Stones1985
I have the same problem. Serial not found.
Re: Error logging onto multiplayer server
Posted: Mon Feb 08, 2021 4:24 am
by OmegaMan1
48 hours later and I'm still having the same issue. Anyone have any answers?
Re: Error logging onto multiplayer server
Posted: Mon Feb 08, 2021 1:11 pm
by Stones1985
I raised a ticket with the Tech support.
Paulo, from Slitherine, emailed me to say they are looking into the problem.
Re: Error logging onto multiplayer server
Posted: Mon Feb 08, 2021 4:08 pm
by VPaulus
Can you please all confirm if you are playing the standalone version or the Steam one and if you have been a part of the beta testing?
Re: Error logging onto multiplayer server
Posted: Mon Feb 08, 2021 4:36 pm
by Stones1985
I bought my version from Slitherine and not from Steam. I haven't taken part in any beta tests.
Re: Error logging onto multiplayer server
Posted: Tue Feb 09, 2021 1:29 am
by OmegaMan1
Same here. Purchased the game directly from Slitherine, and I was not a beta tester.
Re: Error logging onto multiplayer server
Posted: Tue Feb 09, 2021 1:29 am
by OmegaMan1
Stones1985 wrote: ↑Mon Feb 08, 2021 1:11 pm
I raised a ticket with the Tech support.
Paulo, from Slitherine, emailed me to say they are looking into the problem.
Thanks Stones, I did the same and also heard back from Paolo.
Re: Error logging onto multiplayer server
Posted: Tue Feb 09, 2021 9:06 pm
by caesar67
Hi! Same problem with my multiplayer-access. Are there any news from slitherine?
Re: Error logging onto multiplayer server
Posted: Thu Feb 11, 2021 3:50 am
by OmegaMan1
Nope, still waiting for word from Slitherine either on here or via email.
Re: Error logging onto multiplayer server
Posted: Thu Feb 11, 2021 10:19 am
by VPaulus
I'm sorry but we are still looking into the issue.
Re: Error logging onto multiplayer server
Posted: Fri Feb 12, 2021 2:23 am
by OmegaMan1
No problem VP, thank you for the update and for keeping up the work on a solution.
Re: Error logging onto multiplayer server
Posted: Fri Feb 12, 2021 11:44 am
by VPaulus
Can you please try now to login and check if the issue persists?
Re: Error logging onto multiplayer server
Posted: Fri Feb 12, 2021 11:47 am
by Stones1985
Hi VP
Just logged into the multiplayer and it seems to be OK now.
Thanks for sorting it out.
Re: Error logging onto multiplayer server
Posted: Sat Feb 13, 2021 7:14 am
by OmegaMan1
Same here, I am able to successfully log into the multiplayer server and take my turn. Thanks so much for fixing the problem, Von Paulus!

Re: Error logging onto multiplayer server
Posted: Wed Feb 23, 2022 10:51 pm
by Raynold Burton
Ahoi,
my game standalone version from Slitherine.
got also a problem with the Multiplayer Login. But my Window looks a bit different. It say "Login" Unknown Error and Token is Zero
Now it says The user SSL id is invalid
Error logging onto multiplayer server
Posted: Thu Feb 24, 2022 7:08 am
by balugluth
I haven't had access to the server since last night. Is that a fundamental problem?