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DLC's won't load~~~

Posted: Sun Jul 30, 2023 3:22 pm
by robertahyuk
Unistalled OOB and reinstalled it and loaded all the new updates.
However, there is an update that shows on Bru's page that I couldn't locate on mine.
Is there a link so that I might redo it again and be able to download all my DLC'S?

Re: DLC's won't load~~~

Posted: Sun Jul 30, 2023 11:33 pm
by AdmiralYamamoto
The DLC Update program is in the Slitherine Store. Go to Slitherine.com home page. Click on the Store. Scroll down toward the bottom. There is a section called Recently Updated. Scroll down in this area until you see the OOB Updates. Click on the DLC Update. This takes you to another page called OOB WW2. Scroll down to the middle. There is a gray section labeled Downloads. You should see three new downloads. The 3rd one down is the DLC Update. Download this program. Extract it from the zip folder and run the program. This should allow you to reactivate your DLC's.

If this does not do the trick and you actually have to redownload your DLC's then you need to go to your My Page on Slitherine. You have to enter you username and password. I can't help you with that. This should open up a page listing all the DLC's that Slitherine thinks you own. It shows you the activation Serial numbers for each. There is also a line called Download which allows you to download your DLC again.

That is all that I have for you. Anything further is out of my league. Best of luck to you.

Re: DLC's won't load~~~

Posted: Mon Jul 31, 2023 12:56 pm
by robertahyuk
Admiral Yamamoto: I tried this also to no avail. Try to download DLC's and it still says an update is required.
I've owned this game since it came out and have even beta tested a couple of the DLC's but this mess they made out of an update is odd.
Worked just fine before it.

Re: DLC's won't load~~~

Posted: Mon Jul 31, 2023 1:59 pm
by robertahyuk
Thank you sir for at least trying to help me out. You and Bru are good people.

Re: DLC's won't load~~~

Posted: Tue Aug 01, 2023 8:48 am
by Erik2
You may have already tried all this, but I did the following:

1) Uninstalled OOB and ran the full 10.0 Installer
2) Ran the 10.0 Updater
3) Ran the DLC Updater and clicked the Activate DLC button. Then selected each DLC I have manually and activated it with the serial number.

It was a cumbersome process...

Re: DLC's won't load~~~

Posted: Tue Aug 01, 2023 2:52 pm
by robertahyuk
Hello Erik
This is exactly what I did yesterday. I can load the older DLC's until I get to US Marines or Sandstorm. Then it still says" Update required"!
All this headache for an update?

Re: DLC's won't load~~~

Posted: Wed Aug 02, 2023 8:17 am
by Erik2
Maybe try to install the original Marines, Sandstorm etc DLCs first?

Re: DLC's won't load~~~

Posted: Wed Aug 02, 2023 9:10 am
by Shards
HI Robert,

Sorry that you're having issues here.

This feels like something that our support team might be able to help you with? Can you drop them at email support@slitherine.co.uk ?

Thanks

Re: DLC's won't load~~~

Posted: Wed Aug 02, 2023 11:15 am
by robertahyuk
Thanks for the link, Shard.
Just sent them a line.