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Error Confirming Game Licence (Android)

Posted: Sun Apr 22, 2012 3:13 am
by jayfrost10
I purchased Great Battles Medieval on my Toshiba Thrive Android tablet a while back and it used to work great. However, whenever I try to open the game I get an error confirming my licence and the game just closes. This is extremely frustrating, especially since I purchased the app and also tried reinstalling it several times. Please help!

Re: Error Confirming Game Licence (Android)

Posted: Thu Apr 26, 2012 4:17 pm
by bassani2009
Hi jayfrost10

I'm sorry you are having issues with the license manager! Please keep in mind that Great Battles Medieval is recommended only on Tegra 2 devices with valid Android Market storefronts, such as:

- Honeycomb enabled tablets
- Motorola Atrix
- LG Optimus G2X

If you are already own one of these devices, then there are many potential issues that can cause this error. Can you check or try the following steps?

- Ensure that you are signed into the same account that you purchased the title with on your device.

- Try restarting the device.

- Uninstall the game, Open Android Market, and navigate to Great Battles Medieval. You should be given the option to redownload the game and attempt a fresh install. If it prompts you to purchase the game, ensure you are signed in with the same account used to purchase the title originally. Otherwise, contact Google.

- Stop any applications that may effect system services such as networking tools, etc.

Thank you!
Slitherine Support

Re: Error Confirming Game Licence (Android)

Posted: Sun Aug 12, 2012 6:25 pm
by SWHodges22
Same problem, went to the market app and hit refund, then "rebought" and installed. The first download seemed to go real quick. The second time took about 10 sec's. Then it installed.

Re: Error Confirming Game Licence (Android)

Posted: Mon Aug 20, 2012 9:08 am
by IainMcNeil
Does that mean you are all ok? Or do you need us to do something?

Re: Error Confirming Game Licence (Android)

Posted: Mon Aug 20, 2012 9:37 pm
by SWHodges22
Good so far. But while I got ya.........HEHEH.............really hoping for a great WW2 strategy game along the lines of Panzer Corp, World at War, Battlefield Academy for the tablets!

Re: Error Confirming Game Licence (Android)

Posted: Tue Aug 21, 2012 8:30 am
by IainMcNeil
It's on the list but so are many other things. We'll have to see how it goes!