Page 1 of 1

Warinrus application has stopped working error

Posted: Fri Dec 19, 2014 7:47 pm
by Jeffdez
War in the East gives me following error:
Warinrus application has stopped working

The 1st computer ran program perfectly ...Intel Pentium ran Win98.
Does War in the East Allow only 1 computer install/run only.
Do I need to uninstall from the Win98 computer 1st?
This computer died...threw it away.

Bought new computer with following configuration:
Intel I3
4 GB memory
1 TB HD
256 MB Video memory
Installation went perfectly.
Ran War in the East icon from desktop came up with following error:
Warinrus application has stopped working

Re: Warinrus application has stopped working error

Posted: Fri Dec 19, 2014 9:53 pm
by VPaulus
How have you installed the game?

Re: Warinrus application has stopped working error

Posted: Sat Dec 20, 2014 12:02 am
by Jeffdez
Installation went perfectly. After I entered serial number (found on install disk) took about 5 min to install.
Clicked GARY GRIGSBY's War in the East (Game Menu) icon the installation provided on desktop & wham
WARINRUS HAS STOPPED WORKING

Re: Warinrus application has stopped working error

Posted: Sat Dec 20, 2014 12:59 am
by Jeffdez
Providing detailed installation attempt:
Put War in the East CD Matrix games sent me into DVD drive
Up came WELCOME screen briefly telling me to shut down any programs ... Nothing is open
2 buttons available either NEXT or CLOSE.....I chose next
Next screen is USER INFORMATION
I entered my name as appears on the CD & left Company blank
3 buttons available...BACK or NEXT or CANCEL.....I chose next
Next screen is license agreement
I clicked I AGREE TO THE TERMS OF THIS LICENSE AGREEMENT
3 buttons available. BACK or NEXT or CANCEL .....I chose next
Next screen is SERIAL NUMBER, I entered # as it appears on the CD
4 numbers - 4 numbers - 4numbers - 4 numbers
There are 3 buttons. BACK or NEXT or CANCEL, I chose next
INSTALLATION FOLDER screen comes up
Program chose C:\Matrix Games\Gary Grigsby's War in the East
3 buttons available BACK or NEXT or CANCEL, I chose next
SHORTCUT FOLDER screen
Program chose Gary Grigsby's War in the East
Program chose Install shortcuts for current user only
3 buttons available BACK or NEXT or CANCEL, I chose next
Last screen READY TO INSTALL
Confirms my choices on previous screen
I chose next button & away it goes
Takes about 5 min
When completed, screen says installation is finished
I clicked FINISH button

Last I clicked the Gary Grigsby's War in the East icon to launch program & Gary Grigsby's War in the East
Screen comes up with the options:
PLAY GARY GRIGSBY'S War in the East or
GAME MANUAL
EDITOR MANUAL
TUTORIAL MANUAL
CHECK FOR UPDATE
I chose PLAY GARY GRIGSBY'S War in the East & wham
Warinrus application has stopped working

Re: Warinrus application has stopped working error

Posted: Sat Dec 20, 2014 1:06 pm
by VPaulus
What Windows version are you running?

Re: Warinrus application has stopped working error

Posted: Sat Dec 20, 2014 3:49 pm
by Jeffdez
Windows 7 Professional

Re: Warinrus application has stopped working error

Posted: Sat Dec 20, 2014 10:49 pm
by VPaulus
Try the following:
Open the folder where you've installed the game. Locate and select a file named autorun.exe. Press the right mouse button and select Properties. Click on the Compatibility tab. Tick the option Run this program as an administrator. Click on Apply and Ok. Double click on autorun.exe for running the game.

Re: Warinrus application has stopped working error

Posted: Sun Dec 21, 2014 12:30 am
by Jeffdez
Before we continue, allow me to thank you for your time!
That said, onto the fix.

I did as you recommended:
I tried changing War in the East AUTORUN.EXE file to tick the run as administrator option
Then click APPLY then click OK
Ran the AUTORUN.EXE
Warinrus application has stopped working error

One final note, I don't have Internet access. Would that have anything to do with the error?

Re: Warinrus application has stopped working error

Posted: Sun Dec 21, 2014 2:34 pm
by VPaulus
The issue is not related with the absence of Internet.
Please try the following:
Open the game's installation folder. Find a subfolder named Dat and open it. Rename the subfolder name video to _video.
Run the game and check if the issue persists.

Re: Warinrus application has stopped working error

Posted: Mon Dec 22, 2014 2:19 am
by Jeffdez
Renamed sub folder called video to _video
Ran the game and no change
Warinrus application has stopped working

Re: Warinrus application has stopped working error

Posted: Mon Dec 22, 2014 6:30 pm
by VPaulus
Where have you installed the game? In C:\Matrix Games\War in the East folder

Re: Warinrus application has stopped working error

Posted: Tue Dec 23, 2014 6:26 am
by Jeffdez
Yes

Re: Warinrus application has stopped working error

Posted: Tue Dec 23, 2014 9:22 pm
by VPaulus
Try the following:

Open the game installation folder and double click on WarInTheEast.exe. Do you recefvei the same error message?

Re: Warinrus application has stopped working error

Posted: Wed Dec 24, 2014 1:18 am
by Jeffdez
Yes
I tried both with subfolder video & _video
Both give the same error
Warinrus application has stopped working

Re: Warinrus application has stopped working error

Posted: Sun Dec 28, 2014 1:44 pm
by VPaulus
The crash is always before seeing the video intros, right?

Re: Warinrus application has stopped working error

Posted: Mon Dec 29, 2014 3:35 am
by Jeffdez
I found the problem.
You were right - the problem occurred before videos were played.
It works fine now.
Thank you for your help

Re: Warinrus application has stopped working error

Posted: Mon Dec 29, 2014 10:19 am
by VPaulus
Could you tell us how you have fixed the issue? :)

Re: Warinrus application has stopped working error

Posted: Mon Dec 29, 2014 3:37 pm
by Jeffdez
My issue is obviously unique
I just setup Windows 7 on Intel I3 Lenovo desktop
Have been using Windows 7 drivers (video)
Once I installed Lenovo video driver, wala...no more
Warinrus application has stopped working

Thank you for your time & effort