unable to validate your details

[grahamed]

I cant get in to multiplayer Fog2 but I can get in to Fog medieval, although its much slower finding the games than it usually is...

[JacobusRobertus]

Me too, also in Tournament, does Slitherine fix things at weekends?

[markleslie]

“The noble-minded are calm and steady. Little people are forever fussing and fretting.” Confucius

[rafydedel]

same here

[Sennacherib]

same trouble, no issue with medieval.

[Nijis]

I have the issue with Medieval. As of Sunday morning (US Pacific time) it's been about 12 hours.

[Zachmann]

Same here, gentlemen.

[Sennacherib]

correction, i have issue with medieval too !

[Delbruck]

Same problem. I cant get into Ancient or Medieval online play.

[Holien]

Joy I guess it will be Monday before Staff re-start servers or whatever they do...

There has to be a better way to deal with this....

Especially as Slitherine run timed tourneys and these outages cause problems with folk that can't do quick turn around...

BTW - Still down

[Hari72]

Know here FoG is OK but turn and forum and PM mail notification don't works!

[Holien]

Thanks Hari yes the server is back up and turns following but what I find absolutely shocking is that we get no notification from the support team that things are working again.

RBS is a gent but he and the customer base is badly let down by the back end support and just some basic courtesy / customer service.

Shocking, but I guess they have your money already so hey ho...



BTW The server is back up....

[rbodleyscott]

same here any updates

Both seem to be working now.

[Hoplite1963]

Hi all
I am unable to log on to any of my Slitherine /Matrix game's multiplayer servers even though my password has not changed and its still showing on the log on screen this has been going on for over a week now.

How can this be sorted please ?

Kind regards
Ian

[pipfromslitherine]

Hi all
I am unable to log on to any of my Slitherine /Matrix game's multiplayer servers even though my password has not changed and its still showing on the log on screen this has been going on for over a week now.

How can this be sorted please ?

Kind regards
Ian

It might best to contact support@slitherine.co.uk with your details. If you have been unable to login for more than a week, that is not an intermittent server issue.

Cheers

Pip

[Ray552]

Getting the "unable to validate" message on FOG2 Ancients MP server as of US CDT 19:00 on 15 August 2023 (01:00 BST on 16 August 2023).

FOG2 Medieval is OK.

Reported to Slitherine IT and have a ticket number via automated response e-mail.

[Edit]: I reported the problem to support@slitherine.co.uk

[oscarius]

Same issue.

[BerDuc]

Same problem here with FOG2 Ancient.

[markleslie]

Different month but still same old same old.

[SpeedyCM]

Having the same issue the last 12 or so hours in both FOG 2 and P&S but not in FOG 2 Medieval.