same issue. it did finally accept a debit card, but refused credit cards multiple times last 2 weeks. There is definitely an issue. uk credit cards have increased security recently which coincided with my issues? i know someone else reverted to paypal.kirk23 wrote: ↑Tue Nov 22, 2022 9:46 pm Hi Pip,
I have been in communication with support, and I have left some more emails but these emails have not received any response for over 4 days, support needs to up their game because from what I have seen from other members' posts on the forums Matrix and Slitherine are losing sales because the store has a major problem in that it does not process perfectly good Debit cards that are working on other sites online, etc. After being a member for over 12 years with over 100 purchases of full games plus DLC I expect better from Matrix and Slitherine your loyal customers are being let down badly.
Online ordering & support
Moderator: Slitherine Core
Re: Online ordering & support
Re: Online ordering & support
Update: I finally managed to complete the purchase of War in the East 2 - Steel Inferno but not before contacting my bank again to confirm the purchase was legitimate.
Re: Online ordering & support
I was ordered Adepta Sororitas and received. and now i want order something new, So I just want to know is there have any christmas discount?VPaulus wrote: ↑Thu Apr 08, 2021 9:41 am Please check the product's page announcement regarding the shipping:
Clash of MagicThe first 1000 manual orders will begin shipping on April 16th.
The remaining orders will begin shipping in the first week of May.
https://www.slitherine.com/game/gary-gr ... the-east-2
Re: Online ordering & support
I got an email today for 20% off of Terminator: Dark Fate-Defiance. That made me decide to buy it, but when I applied the code to the shopping cart it said it had already been used.