Search found 230 matches

by petirouge
Tue Nov 24, 2020 3:15 pm
Forum: Tech Support
Topic: Failed to send the game to the game server. Please try again
Replies: 10
Views: 354

Re: Failed to send the game to the game server. Please try again

Hi ApolloW, You'll probbaly be contacted by support in a few as well. Anyway, we had to check what was going on with your account (if you see some emails from the server - we were testing it -). With this kind of test we found the bug and fixed. You should be able to play safely your challenges now...
by petirouge
Tue Nov 24, 2020 11:19 am
Forum: Tech Support
Topic: Failed to send the game to the game server. Please try again
Replies: 10
Views: 354

Re: Failed to send the game to the game server. Please try again

Hi ApolloW, You'll probbaly be contacted by support in a few as well. Anyway, we had to check what was going on with your account (if you see some emails from the server - we were testing it -). With this kind of test we found the bug and fixed. You should be able to play safely your challenges now....
by petirouge
Mon Nov 23, 2020 4:23 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (Monday November 23)
Replies: 5
Views: 734

Re: PBEM server maintenance notice (Monday November 23)

Hi all, we completed the move for the games above.
Anything strange, please, report it to us!
by petirouge
Tue Nov 17, 2020 4:35 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (Tuesday November 17)
Replies: 7
Views: 922

Re: PBEM server maintenance notice (Tuesday November 17)

Hi Guys,
The update already finished. If you see any issue in connecting into multiplayer, please, let us know!
by petirouge
Fri Nov 13, 2020 4:41 pm
Forum: News & Announcements
Topic: Battle Academy II - PBEM server maintenance notice (Wednesday November 11)
Replies: 23
Views: 5160

Re: Battle Academy II - PBEM server maintenance notice (Wednesday November 11)

Now I get an "Unknown Error" when trying to login. I'm on 1.04. Did any new updates get released that I missed ? I found the log about your error and I can see you have a different username in the website, just a "i" instead of "y". We made a small change to bypass that check, can you please have a...
by petirouge
Fri Nov 13, 2020 3:37 pm
Forum: News & Announcements
Topic: Battle Academy II - PBEM server maintenance notice (Wednesday November 11)
Replies: 23
Views: 5160

Re: Battle Academy II - PBEM server maintenance notice (Wednesday November 11)

hi all, we found a weird bug there and fix it. Is it working for you now?
by petirouge
Tue Oct 27, 2020 2:59 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

About Commander the Great War: We've seen some challenges not played since the server move using the "Potzblitz" mod scenario (4 of them, to be correct). All the new challenges are working correctly. We assume there's something in the old challenges data not handling the new values from the server....
by petirouge
Mon Oct 26, 2020 4:32 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

About Commander the Great War: We've seen some challenges not played since the server move using the "Potzblitz" mod scenario (4 of them, to be correct). All the new challenges are working correctly. We assume there's something in the old challenges data not handling the new values from the server. ...
by petirouge
Mon Oct 26, 2020 4:29 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

Are you trying to login into multiplayer using your email address or this forum username?
I can see under your forum username the challenges correctly...
by petirouge
Wed Oct 21, 2020 6:47 am
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

Bobthenailer1 wrote:
Wed Oct 21, 2020 12:11 am
The game is Panzer Corps and I was playing multiplayer prior to server maintenance.
Hi Bobthenailer1, I can see your current list of challenges correctly.. Can you please describe better the problem?
Can you see the list of games in the lobby from the game?
Can you open and see a challenge?
by petirouge
Thu Oct 15, 2020 4:05 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

mrdozer2379 wrote:
Thu Oct 15, 2020 2:35 pm
commander the great war wont work for me still.
Is it related to uploading the turn to the server?
by petirouge
Thu Oct 15, 2020 3:57 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

Commander The Great War (Win7, standalone version 1.6.6) Id: 2131 Robotron vs Unwichtig Game still crashes after "end turn" is pressed: Logfile report: [18:17:29][2592]Unable to upload game instance, retrying [18:17:31][2592]Unable to upload game instance, retrying [18:17:33][2592]Unable to upload ...
by petirouge
Thu Oct 15, 2020 3:55 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

We noticed some other problems with Commander the Great War while uploading the turn to the server.
We've just uploaded a fix for this, please let us know!
by petirouge
Thu Oct 15, 2020 8:37 am
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

UPDATE: the ErrorCode 0 bug seems to be fixed now. Can you please confirm it is working for you too?
by petirouge
Thu Oct 15, 2020 8:17 am
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

Hi Guys,
We finally found the ErrorCode 0 error and we are working into it. We'll let you know as soon as we'll upload a fix
by petirouge
Wed Oct 14, 2020 7:48 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

The email address is: support [at] slitherine.co.uk
You can get you ip address from an online tool like: https://whatismyipaddress.com/
The client version number is the build version of the client used
by petirouge
Wed Oct 14, 2020 5:52 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

Hi Guys,
Anyone who still have issues in loggin in, please, send us an email with your ip address and datetime of when you experienced the problem.
Please, tell us also the client version number and if it's a PC or steam client.
Thanks
by petirouge
Wed Oct 14, 2020 4:56 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

Commander The Great War (Win7, standalone version 1.6.6) Id: 2131 Robotron vs Unwichtig Game still crashes after "end turn" is pressed: Logfile report: [18:17:29][2592]Unable to upload game instance, retrying [18:17:31][2592]Unable to upload game instance, retrying [18:17:33][2592]Unable to upload ...
by petirouge
Wed Oct 14, 2020 3:59 pm
Forum: News & Announcements
Topic: PBEM server maintenance notice (October 12)
Replies: 127
Views: 12231

Re: PBEM server maintenance notice (October 12)

Hi Guys, we are currently working hard to figure out all the issues you are experiencing, as they seem to be only appearing for some users. We are checking the bugs about the login phase right away and we think we fixed them. Please have a try now. We'll check the problems related to client crashing...
by petirouge
Mon Apr 27, 2020 2:09 pm
Forum: General Discussion
Topic: Server Down
Replies: 6
Views: 1806

Re: Server Down

Hi Catacol,
Can you please tell us some more info about the issue, like the date time of the issue, the game name and your IP address?
It might be good to email all the details to support[at]slitherine.co.uk
Thanks

Go to advanced search