can't run on my PC

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OldBlighty
Lance Corporal - Panzer IA
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Re: can't run on my PC

Post by OldBlighty »

I'm in exactly the same position as angel42052 - ie. I have a new windows 11 pc, couple of weeks old, with the same error message.

Everything else runs fine. I wonder if the steam version would run? Does anybody else know?
OldBlighty
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 17
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Re: can't run on my PC

Post by OldBlighty »

Well, just answered my own question, no it does not run on Steam either. (pressed the play button and nothing happens!)

I did uninstall other version first. I will contact support for answers.
pipfromslitherine
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Re: can't run on my PC

Post by pipfromslitherine »

Can you try installing the DX9 runtime:

https://www.microsoft.com/en-us/downloa ... px?id=8109

Cheers

Pip
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OldBlighty
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 17
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Re: can't run on my PC

Post by OldBlighty »

Yes, installed that, but still steam version does not run.

Is it worth trying the non steam version as well ?
Surt
Lieutenant-General - Karl-Gerat 040
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Re: can't run on my PC

Post by Surt »

Dxdiag time?
There are 10 kind of hard problems in computer science, naming, cache invalidations and off-by-one errors.
There are also 10 kinds of people, those who understand binary and those who do not.
OldBlighty
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Re: can't run on my PC

Post by OldBlighty »

Problem resolved by the support team. For others information, this is what was suggested (and it worked once I had FULLY installed it):

"Please download the file "directx_Jun2010_redist.exe":

https://www.microsoft.com/en-us/downloa ... px?id=8109

Run the downloaded file ("directx_Jun2010_redist.exe") and extract it to a folder of your choice. Open that folder and find a file named "DXSETUP.exe". Run and let it install a full version of DirectX9c.

Run the game and check if the issue persists."
trex1983
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Re: can't run on my PC

Post by trex1983 »

OldBlighty wrote: Tue Jun 18, 2024 7:31 pm Problem resolved by the support team. For others information, this is what was suggested (and it worked once I had FULLY installed it):

"Please download the file "directx_Jun2010_redist.exe":

https://www.microsoft.com/en-us/downloa ... px?id=8109

Run the downloaded file ("directx_Jun2010_redist.exe") and extract it to a folder of your choice. Open that folder and find a file named "DXSETUP.exe". Run and let it install a full version of DirectX9c.

Run the game and check if the issue persists."
Super glad you were able to solve it. I was also trying to help someone on Discord figure out which DirectX9 package was missing (v9.0b vs v9.0 - or something like that).
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