RC - Uninstall Error

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Bloodshot
Lance Corporal - Panzer IA
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Posts: 12
Joined: Tue Feb 17, 2009 2:14 am
Location: Essex, U.K

RC - Uninstall Error

Post by Bloodshot »

I always delete previous versions before installing the latest.

I got the following error when I uninstalled Panzer Corps RC2, just now:

Setup Application has stopped working
  • Problem signature:
    Problem Event Name: BEX
    Application Name: uninstall.exe_Setup Factory Runtime
    Application Version: 9.0.1.0
    Application Timestamp: 4d495ec6
    Fault Module Name: uninstall.exe
    Fault Module Version: 9.0.1.0
    Fault Module Timestamp: 4d495ec6
    Exception Offset: 001b3f14
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Information 1: 509b
    Additional Information 2: 509b5d8171ee4ffdb2f4b5fa9b9b7220
    Additional Information 3: 1c36
    Additional Information 4: 1c363a9fe5cc29bee54c287683891140

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System spec:
MS Windows 7 64bit Pro
AMD Phenom II x6 1090T 3210Mhz
Asus Crosshair IV Motherboard
8 GB RAM
Asus Geforce GFX 480
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Crucial C300 SSD (OS Boot)
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2 x WD Caviar Black 1002GB RAID 0
VPaulus
Slitherine
Slitherine
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Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

I've already reported that in other thread.
It happened also with RC1 in all my XP computers.
mllange
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 105
Joined: Sat Dec 12, 2009 4:35 am

Post by mllange »

Hmm, maybe that's why I've had the same issue - XP. I had no problem with my Window 7 machines, but I can't get the install off my XP list.
dave123
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 62
Joined: Sun Jan 31, 2010 1:24 pm
Location: USA

Post by dave123 »

happens to me as well (I run XP), but it does not seem to hurt anything.
bassani2009
Slitherine
Slitherine
Posts: 47
Joined: Thu Oct 08, 2009 10:28 am

Post by bassani2009 »

Hi Guys

I do apologise for any inconvenience caused. We at Slitherine have come across this issue but it happens a very small percent of the time. I'm not entirely sure why it occurs but i will look into this issue in more detail and hopefully get it resolved before release. The Panzer Corps installer only installs the game files, game shortcuts and registry settings for the game to function.

To remove the game files you will need to go to the directory where the game was installed to (The default folder path for the game is "C:\Program Files\Slitherine" and inside the Slitherine folder will be a "Panzer Corps" folder. If you delete the "Panzer Corps" folder this will delete the game data for Panzer Corps).

To delete the registry settings for the game you will need to:

- Click on the Windows button in the bottom left corner of the screen

- Click on the "Run" application.

- When the Run application appears type "regedit".

- When the registry editor appears go to the following folder:
- For 64 bit computers-> Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Slitherine
- For 32 bit computers-> Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Slitherine

- When you get to this folder there will be a folder called "PanzerCorps" . Right click on this folder and press "Delete" (NOTE: If you are not sure where you installed the game data there is a value in the "PanzerCorps" folder called "PanzerCorps_PATH". This displays where the game data was installed to.).


To delete the shortcut icons do the following:

- Select the Windows button in the bottom left corner of the screen.
- Select "All Programs".
- Select "Slitherine".
- Delete the "Panzer Corps" folder within the "Slitherine" folder.

Apologies for any inconvenience caused.

Christian
mllange
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 105
Joined: Sat Dec 12, 2009 4:35 am

Post by mllange »

Thanks for the support and help clearing the registry so I can do a clean install of the new RC. Much appreciated!
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