Ticket 2022071410000017

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

Moderator: Slitherine Core

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AGirlUShouldKnow
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Thu Apr 19, 2018 10:46 pm

Ticket 2022071410000017

Post by AGirlUShouldKnow »

Hi,

I submitted a ticket yesterday because for some reason I kept getting a shopping error when trying to buy some of Gary Grisby's stuff. I waited for almost 24 hours with no response, but finally logged in and found it closed. I am not sure why it was closed and was wondering if I will be able to get some help (referencing back to ticket 2022071410000017).

At the very least I would appreciate being told you won't help, instead of just closing the ticket (or maybe I did something, if I did let me know).

Thank you.
pipfromslitherine
Site Admin
Site Admin
Posts: 9744
Joined: Wed Mar 23, 2005 10:35 pm

Re: Ticket 2022071410000017

Post by pipfromslitherine »

It looks like there is an issue with the system closing tickets without being told to. I will ask the server team to investigate. Sorry for the inconvenience.

Cheers

Pip
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