do not send turn

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

joselillopdl
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Fri Aug 20, 2010 7:41 pm
Location: Spain

do not send turn

Post by joselillopdl »

I agree with both matches and now play turn and wanting to send, in the two games it tells me that you cannot send the turn to try again it but nothing, in the end I had to cancel turn, this is due to that?

thank
junk2drive
BA Moderator
BA Moderator
Posts: 1478
Joined: Sun May 23, 2010 4:47 pm
Location: Arizona USA -7GMT

Post by junk2drive »

IT could be your internet connection or the Slitherine servers are having a problem.

This happened to me one time and the turn did go through even though I clicked cancel.

Iain or Pip may have more information later.
You can call me junk - and type that with one hand.
pipfromslitherine
Site Admin
Site Admin
Posts: 9862
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

You should check whether the games are still listed as being your turn.

Cheers

Pip
joselillopdl
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Fri Aug 20, 2010 7:41 pm
Location: Spain

Post by joselillopdl »

No, my games no are listed as being my turn:

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joselillopdl
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Fri Aug 20, 2010 7:41 pm
Location: Spain

Post by joselillopdl »

Hello,

I have now seen that I have the turn to play, I have opened a game and when sending the turn I get the same error as before:

Image
Image
pipfromslitherine
Site Admin
Site Admin
Posts: 9862
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

Hmmm - it's working fine for me. It could be a DNS problem with some ISPs? But you are able to connect to the forum without problems, so it's very odd.

We will investigate.

Cheers

Pip
Infidel
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 43
Joined: Fri Mar 04, 2011 9:00 pm

Error sending here too

Post by Infidel »

Im getting the sending errors too...never had a problem before so I guess its server problems...wanted you to know you are not only one.
Infidel
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 43
Joined: Fri Mar 04, 2011 9:00 pm

Error sending at end of turn...same problem here too

Post by Infidel »

Same thing here cant send after ending turn...been playing for a month no problems...must be servers...mine started around 4pm EST
soldier
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 522
Joined: Thu Jan 13, 2011 6:31 am

Post by soldier »

Also having the same trouble. Since yesterday I'm getting the " failed to send " message for every turn I've tried to send but so far my games appear to be continuing without problems ?
Hopefully its a problem with their game server, which has apparently logged my last 5 turns as retried or replayed or something... that i do not like.
pipfromslitherine
Site Admin
Site Admin
Posts: 9862
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

You'll only have turns logged if they are redownloaded (i.e. the turn really does fail to be sent and you begin the turn again).

We're looking into the server - although it's being compounded by my own connection issues here in my office. Typical.

Cheers

Pip
Lynz
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 88
Joined: Mon Jan 11, 2010 2:09 am

Post by Lynz »

yep, just had this problem with two games, have left the others and will try tomorrow. Other online games working normally.
rkr1958
General - Elite King Tiger
General - Elite King Tiger
Posts: 4264
Joined: Wed Dec 12, 2007 2:20 am

Post by rkr1958 »

I'm having problems too.
rkr1958
General - Elite King Tiger
General - Elite King Tiger
Posts: 4264
Joined: Wed Dec 12, 2007 2:20 am

Post by rkr1958 »

I'm having problems too.
wsexton2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 14
Joined: Mon Nov 22, 2010 7:17 am

Post by wsexton2 »

I'm getting the "can't upload" message too, but notwithstanding that the turns still seem to be going through.
wsexton2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 14
Joined: Mon Nov 22, 2010 7:17 am

Post by wsexton2 »

I even got an error (below) when I submitted my message above, but obviously that went through too.

Could not connect to smtp host : 111 : Connection refused

DEBUG MODE

Line : 112
File : smtp.php
Texassundown
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 61
Joined: Mon Jan 17, 2011 3:53 am

Post by Texassundown »

Same problem here, "can not upload to server". Have had trouble all day, 10am - 10pm central time. Been playing for two months without any problems until today.
khill9702
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 83
Joined: Wed Dec 08, 2010 12:33 am

Yep me too

Post by khill9702 »

I came on to the forum to see how to fix the problem of my turns not uploading, my computer is already having problems and i was thinking oh great now my comp has broken BA as well, kinda relieved actually you guys all are having issues atleast I know its the server probably and we should all be up and gaming soon enough
Gudkarma
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 18
Joined: Mon Dec 24, 2007 7:19 pm

Post by Gudkarma »

i'm getting the same error that my turn can not be sent.
everything was working fine before. however my partner still sent a turn back to me.
so the error pops up but they are getting the turn anyway?
:?:
pipfromslitherine
Site Admin
Site Admin
Posts: 9862
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

We are looking into this issue - which does seem to mean that the majority of turns DO get uploaded, but that the responses are not telling you that. However with great efficency it has happened on a day when a lot of the backend team are either on planes or already away from their desks.

Apologies for the inconvenience.

Cheers

Pip
madasaskaven
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 32
Joined: Fri May 28, 2010 3:50 pm

Post by madasaskaven »

I have the same issue I play my turm but then when I send it it refuses and I have to cancel my turn.

Mick
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