i need to re-install panzer corp

Tech support for Panzer Corps

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teacherdad48
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Mon Jul 09, 2007 3:40 am

i need to re-install panzer corp

Post by teacherdad48 »

how do I re-install the panzer corp base game? somehow it got damaged on the last update. I do have my serial code.
ThvN
Panzer Corps Moderator
Panzer Corps Moderator
Posts: 1408
Joined: Fri Jul 06, 2012 8:55 pm

Re: i need to re-install panzer corp

Post by ThvN »

Hello teacherdad48, maybe there is a fix you can try first: if the automatic update failed, you can try to manually patch the game, just download patch 1.21 and run that, and see if the game still has issues? Please let us know if it works or not.

You can download the patch from one of these mirrors:

ftp://ftp.matrixgames.com/pub/PanzerCor ... e-v121.zip
http://www.patches-scrolls.de/patch/3086/59159
http://www.gamershell.com/download_104159.shtml
http://www.gamona.de/downloads/panzer-c ... 50257.html
teacherdad48
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Mon Jul 09, 2007 3:40 am

Re: i need to re-install panzer corp

Post by teacherdad48 »

it looks like i need to install the base game. I think i unistalled it. how do I get my original game back? I have registration numbers and all that.

Mike
ThvN
Panzer Corps Moderator
Panzer Corps Moderator
Posts: 1408
Joined: Fri Jul 06, 2012 8:55 pm

Re: i need to re-install panzer corp

Post by ThvN »

I assume the download link that was emailed when you purchased the game no longer works? In that case, my colleague Tarrak has written a good little guide on what to do:

You need to contact customer service, mail to support[at]slitherine.co.uk with your order details and ask for a new download link to be mailed to you. Please provide as many details (f.e. serial number, date of purchase, credential used) as you can to help identify your purchase.

After you received your new download link please make a back up copy of the installer file to be able to reinstall the game again in case the need arise without having to contact the customer support.
oasis22
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 58
Joined: Thu Mar 28, 2013 2:05 pm

Re: i need to re-install panzer corp

Post by oasis22 »

Hi,
a new ticket
I have ask for a new download link (serials numbers given), received an automated message with a ticket number, I can't remember what to do next...
thanks for helpping
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: i need to re-install panzer corp

Post by VPaulus »

oasis22 wrote:Hi,
a new ticket
I have ask for a new download link (serials numbers given), received an automated message with a ticket number, I can't remember what to do next...
thanks for helpping
You'll have to wait until we reply back.
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