lordzimoa wrote:Hi Slaarth I PM`ed what to do for a Stream refund and we have no problem venting your disappointment, you made you own thread about it, so please don`t spam all the other topics and keep it concentrated in that one.
We get your point no back to topic:
Yes guys, we have some improvements coming and some stuff on our list to add, I cannot go into details, but we will support and improve the game series for same years to come.
Being it in improving the UI, adding some features we still have planned, updating the game based on your feedback. Maybe not all suggested will be done or feasible, but this release is more the end of the beginning and not the beginning of the end for this game series.
well actually you lie
You can tell steam to authorise the refund and you can adjust the marketing on steam as to not mislead future purchasers and the link you gave me to follow up on this is for phsyical goods, anyone who clicks on that link can see what i'm talking about.
Now regarding Steam Refund Policy
As with most software products, unless required by local law, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client. Please review Section 3 of the Steam Subscriber Agreement for more information.
so i'm gonna ask you get steam to authorise the refund or as per local Australian Consumer Law, the item you have sold isn't what is being marketed, as such i have 3 options, 1 Refund, 2 Replacement, 3 Repair.
since options and 2 and 3 aren't viable i'm being forced to take option 1.
more importantly this shows how the ceo of the company is more than happy and say good luck with m8 with a smug smile knowing how his portion of the $30US i paid is being sent to companies account, where is he doesn't realise that Australia protects it's people by making sure our consumer laws also cover internet purchases.
by buying it through steam i also have the advanatge of the Australian consumer commission will aos put pressure on steam which in turn will put pressure on slitherine.
so it's easy i'm pissed as being ripped off, either provide the refund or authorise Steam to do it or you force me to make this painful and if thats the case being retired i got more than plenty of time to make this painful.
If you think you getting my money without a fight by selling me rubbish thats not what is being marketed then you have no idea.
this experience reminds of me being in Venice, Italy and there ebing a lovely store with hand painted sculptured plates and there not my thing but my granmas, the ones on display where lovely when when i tried to get it off the hook it was chained on the sotre owner came over and said here i have on in the box, and asked for the cash, before i'd pay for it, i opened it to make sure it was the right plate and as well painted and what do i find? Poorly machine painted crap my 6 year old neice could do better. when i told the sotre owner no i dont' wnat this i want what your displaying or nothing he wanted nonthing to do wioth me making out i was trouble maker.
Now this is exactly the same kinda response i'm gettting from you lordzumoa